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    • T
      Tueftler last edited by Monocle

      so now i have disabeld the windows firewall, but te settings looks okay

      firewall.jpg

      -------------------------------------------------
MONOCLE RUNTIME ENVIRONMENT
-------------------------------------------------
VERSION   = 0.0.4
OS/ARCH   = win32\ia32
PROCESS   = monocle-gateway (PID=5136)
TIMESTAMP = 2019-07-15T17:46:30.923Z

-------------------------------------------------
MONOCLE GATEWAY SERVICE         (Version: 0.0.4)
-------------------------------------------------
[Monocle Starting]
[Monocle Connecting]
[Monocle Started]
[RTSP Server Starting]
[RTSP Server Listening] 0.0.0.0:8555 (RTSP)
[RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
[RTSP Proxy Started] (PID=2028)
[RTSP Server Listening] 0.0.0.0:8554 (PROXY)
[RTSP Server Started]
[Monocle Connected]
[RTSP Server Registered]

-------------------------------------------------
MONOCLE RTSP SERVICE - INITIALIZED
-------------------------------------------------
FQDN = 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
HOST = 192.168.2.87
PORT = 443
-------------------------------------------------

-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : af4f5729-446e-4a7e-8a19-eabd06720ba4
 - MODIF : Mon Jul 15 2019 19:34:49 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @proxy
-------------------------------------------------

2019-07-15T17:46:43.556Z [INFO]  [RTSP PROXY] REGISTERING STREAM [Garten/PRIMARY]; (STREAM:df443cff-97a9-45ac-a21d-9768d4674f63)
2019-07-15T17:46:43.582Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [REGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxx&channel=1&stream=1.sdp
2019-07-15T17:46:43.582Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
  "cseq": "1",
  "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:df443cff-97a9-45ac-a21d-9768d4674f63"
}
2019-07-15T17:46:43.585Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
2019-07-15T17:46:43.585Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
  "cseq": "1",
  "date": "Mon, Jul 15 2019 17:46:43 GMT"
}

-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : 19c084b4-b2d1-43b7-a9a4-aec57f6a7503
 - MODIF : Mon Jul 15 2019 19:34:49 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : 5d409048-f425-4b0c-b0dd-031b81d6320e
 - MODIF : Mon Jul 15 2019 19:34:49 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : 30295a24-8ada-4199-85df-1ad85a62c89b
 - MODIF : Mon Jul 15 2019 19:35:02 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@proxy
-------------------------------------------------

2019-07-15T17:46:56.815Z [INFO]  [RTSP PROXY] REGISTERING STREAM [test1/PRIMARY]; (STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7)
2019-07-15T17:46:56.833Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [REGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
2019-07-15T17:46:56.833Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
  "cseq": "1",
  "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7"
}
2019-07-15T17:46:56.839Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
2019-07-15T17:46:56.840Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
  "cseq": "1",
  "date": "Mon, Jul 15 2019 17:46:56 GMT"
}

-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : 986e67d3-e802-4b50-96f6-29e516d48c05
 - MODIF : Mon Jul 15 2019 19:35:02 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : 03f7d515-9347-43bf-97d2-fa5b33decebb
 - MODIF : Mon Jul 15 2019 19:35:02 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 79beeb6b-adc6-4f69-88da-80206a3824ff
 - MODIF : Mon Jul 15 2019 19:35:12 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@proxy
-------------------------------------------------

2019-07-15T17:47:27.100Z [INFO]  [RTSP PROXY] REGISTERING STREAM [test2/PRIMARY]; (STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc)
2019-07-15T17:47:27.105Z [DEBUG] <RTSP-PROXY> [REQUEST]  --> [REGISTER] rtsp://192.168.2.102:554/user=admin&password=xxxxxxx&channel=1&stream=1.sdp
2019-07-15T17:47:27.105Z [TRACE] <RTSP-PROXY> [REQUEST]  --> [HEADERS] {
  "cseq": "1",
  "transport": "reuse_connection=0;preferred_delivery_protocol=udp;proxy_url_suffix=STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc"
}
2019-07-15T17:47:27.106Z [DEBUG] <RTSP-PROXY> [RESPONSE] <-- [200 (OK)] <cseq=1> (session=undefined)
2019-07-15T17:47:27.106Z [TRACE] <RTSP-PROXY> [RESPONSE] <-- [HEADERS] {
  "cseq": "1",
  "date": "Mon, Jul 15 2019 17:47:27 GMT"
}

-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 3a3e9786-a5ac-4aa9-80e0-dbba2e455feb
 - MODIF : Mon Jul 15 2019 19:35:12 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@proxy
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxxxxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 9c386d37-1d76-4d0a-82d7-0b485b89df7f
 - MODIF : Mon Jul 15 2019 19:35:12 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@proxy
-------------------------------------------------

2019-07-15T17:47:30.927Z [INFO]  [RTSP PROXY] STREAM [Garten/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES
2019-07-15T17:47:30.928Z [INFO]  [RTSP PROXY] STREAM [test1/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES
2019-07-15T17:47:30.928Z [INFO]  [RTSP PROXY] STREAM [test2/PRIMARY] WILL BE DE-REGISTERED IN 4 MINUTES
[RTSP Server Stopping]
[RTSP Server Stopped]
[Monocle Stopping]
[Monocle Stopped]
[RTSP Proxy Stopped] CODE=0; SIGNAL=SIGTERM
      1 Reply Last reply Reply Quote 0
      • T
        Tueftler last edited by

        Ping Test, DNS test

        C:\>ping 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io

Ping wird ausgeführt für 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io [192.168
.2.87] mit 32 Bytes Daten:
Antwort von 192.168.2.87: Bytes=32 Zeit<1ms TTL=128
Antwort von 192.168.2.87: Bytes=32 Zeit<1ms TTL=128
Antwort von 192.168.2.87: Bytes=32 Zeit<1ms TTL=128
Antwort von 192.168.2.87: Bytes=32 Zeit<1ms TTL=128

Ping-Statistik für 192.168.2.87:
    Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0
    (0% Verlust),
Ca. Zeitangaben in Millisek.:
    Minimum = 0ms, Maximum = 0ms, Mittelwert = 0ms
        Monocle 1 Reply Last reply Reply Quote 0
        • Monocle
          Monocle @Tueftler last edited by

          @Tueftler

          OK. looks like DNS REBINDING may not be the issue.
          Also try rebooting the Alexa devices — if there is a DNS related issue – she seems to cache DNS records for a long time.

          So the core issue still remains – for some reason the Alexa devices are not successfully making the inbound (TPC/RTSP) requests to the Monocle Gateway instance. Also, lets just test with “@tunnel” until we actually see inbound TCP connections and requests from the Alexa devices — less junk in the log file.

          Thanks, Robert

          Monocle: https://monoclecam.com
          Getting Started | Troubleshooting Guide | FAQ | Contact Support

          1 Reply Last reply Reply Quote 0
          • Monocle
            Monocle last edited by

            Here is an example of what we are looking for (see example log below). Look at the RTSP CLIENT and ENDPOINT messages that follow the “INITIALIZE” block.

            -------------------------------------------------
INITIALIZE RTSP STREAM:  Kitchen
-------------------------------------------------
 - NAME  : Kitchen
 - LABEL : PRIMARY
 - URL   : rtsp://camera-kitchen-wifi:554/cam/realmonitor?channel=1&subtype=0
 - UUID  : STREAM:11d01a21-c6ca-46ee-bb0a-a1d9edaa4524
 - SESS  : d451aeb7-de42-4ca6-a6c1-5051eec6ad5f
 - MODIF : Fri Jun 28 2019 12:26:37 GMT-0400 (Eastern Daylight Time)
 - TAGS  : @tunnel
-------------------------------------------------

2019-07-15T18:30:18.861Z [INFO]  [10.1.2.249:39774 <r1QrUSc-B>] RTSP CLIENT SOCKET CONNECTED
2019-07-15T18:30:18.991Z [INFO]  [10.1.2.249:39774 <r1QrUSc-B>] RTSP CLIENT ATTACHED TO STREAM: Kitchen (STREAM:11d01a21-c6ca-46ee-bb0a-a1d9edaa4524)
2019-07-15T18:30:18.995Z [INFO]  [10.1.2.249:39774 <r1QrUSc-B>] RTSP ENDPOINT SOCKET CONNECTED {camera-kitchen-wifi:554}
2019-07-15T18:30:18.996Z [DEBUG] [10.1.2.249:39774 <r1QrUSc-B>] [CLIENT REQUEST]  --> [DESCRIBE] rtsp://ef231161-9698-486f-8686-19d565749c09.mproxy.io:443/STREAM:11d01a21-c6ca-46ee-bb0a-a1d9edaa4524?session=d451aeb7-de42-4ca6-a6c1-5051eec6ad5f
2019-07-15T18:30:18.996Z [TRACE] [10.1.2.249:39774 <r1QrUSc-B>] [CLIENT REQUEST]  --> [HEADERS] {
  "accept": "application/sdp",
  "user-agent": "stagefright/1.2 (Linux;Android 5.1.1)",
  "cseq": "1"
}
2019-07-15T18:30:18.996Z [DEBUG] [10.1.2.249:39774 <r1QrUSc-B>] [ENDPOINT REQUEST]  --> [DESCRIBE] rtsp://camera-kitchen-wifi:554/cam/realmonitor?channel=1&subtype=0
2019-07-15T18:30:18.996Z [TRACE] [10.1.2.249:39774 <r1QrUSc-B>] [ENDPOINT REQUEST]  --> [HEADERS] {
  "accept": "application/sdp",
  "user-agent": "stagefright/1.2 (Linux;Android 5.1.1)",
  "cseq": "1"
}

            Monocle: https://monoclecam.com
            Getting Started | Troubleshooting Guide | FAQ | Contact Support

            1 Reply Last reply Reply Quote 0
            • T
              Tueftler last edited by

              so i have Reboot the EchoShow and then testet with the Tag @tunnel

              -------------------------------------------------
MONOCLE RUNTIME ENVIRONMENT
-------------------------------------------------
VERSION   = 0.0.4
OS/ARCH   = win32\ia32
PROCESS   = monocle-gateway (PID=7140)
TIMESTAMP = 2019-07-16T08:52:47.044Z

-------------------------------------------------
MONOCLE GATEWAY SERVICE         (Version: 0.0.4)
-------------------------------------------------
[Monocle Starting]
[Monocle Connecting]
[Monocle Started]
[RTSP Server Starting]
[RTSP Server Listening] 0.0.0.0:8555 (RTSP)
[RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
[RTSP Proxy Started] (PID=3200)
[RTSP Server Listening] 0.0.0.0:8554 (PROXY)
[RTSP Server Started]
[Monocle Connected]
[RTSP Server Registered]

-------------------------------------------------
MONOCLE RTSP SERVICE - INITIALIZED
-------------------------------------------------
FQDN = 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
HOST = 192.168.2.87
PORT = 443
-------------------------------------------------

-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : 181e1901-a846-41c5-9002-38220b68dd58
 - MODIF : Tue Jul 16 2019 10:44:57 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : bcce9668-7ac4-4a4f-b729-09d83ec6e0a4
 - MODIF : Tue Jul 16 2019 10:44:57 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  Garten
-------------------------------------------------
 - NAME  : Garten
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:df443cff-97a9-45ac-a21d-9768d4674f63
 - SESS  : 04665976-aad4-4e5d-9f8d-b9dac641e1d5
 - MODIF : Tue Jul 16 2019 10:44:57 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : 5d8a6595-153f-443b-8877-8277e901a804
 - MODIF : Tue Jul 16 2019 10:45:06 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : af9e99c6-010e-4bc9-8996-30f7c08d3768
 - MODIF : Tue Jul 16 2019 10:45:06 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test1
-------------------------------------------------
 - NAME  : test1
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:6a68ae99-a5d8-4e50-bea2-be2bebf874b7
 - SESS  : 76671991-0b69-43c2-ac0a-3e1d1ce9564b
 - MODIF : Tue Jul 16 2019 10:45:06 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @noaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 66897bcc-c3e9-44f9-bb13-badc3dafa177
 - MODIF : Tue Jul 16 2019 10:45:15 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 627d1ed5-1add-41de-9848-ec35888eba5f
 - MODIF : Tue Jul 16 2019 10:45:15 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@tunnel
-------------------------------------------------


-------------------------------------------------
INITIALIZE RTSP STREAM:  test2
-------------------------------------------------
 - NAME  : test2
 - LABEL : PRIMARY
 - URL   : rtsp://192.168.2.102:554/user=admin&password=xxx&channel=1&stream=1.sdp
 - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
 - SESS  : 8dae8c32-8973-494e-9c72-9ca27df648e6
 - MODIF : Tue Jul 16 2019 10:45:15 GMT+0200 (Mitteleuropäische Sommerzeit)
 - TAGS  : @fixaudio,@tunnel
-------------------------------------------------

[RTSP Server Stopping]
[RTSP Server Stopped]
[Monocle Stopping]
[Monocle Stopped]
[RTSP Proxy Stopped] CODE=0; SIGNAL=SIGTERM
              Monocle 1 Reply Last reply Reply Quote 0
              • Monocle
                Monocle @Tueftler last edited by Monocle

                @Tueftler

                Still no incoming TCP connections from Alexa devices.

                We have to try to narrow down why Alexa can’t connect. In all cases like this that we have seen, it always comes down to some networking or firewall related issue.

                From another computer (not the one running Monocle Gateway) on your network try this command:

                {{ PANEL(info, NOTE): You may have to install OpenSSL if you system does not come with it pre-installed. Here is the link to a Windows installer if you are running Windows: http://gnuwin32.sourceforge.net/packages/openssl.htm }}

                openssl s_client -showcerts -connect 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io:443

                If the command is successful, it will print out information about the SSL certificate received from the Monocle Gateway. Additionally, in the Monocle Gateway log you should see something like this with the IP address from the computer you are running the command on:

                2019-07-16T16:12:59.568Z [WARN] [10.0.0.111:64966 <BJI_POoWS>] RTSP CLIENT SOCKET TIMEOUT
                2019-07-16T16:12:59.570Z [INFO] [10.0.0.111:64966 <BJI_POoWS>] RTSP CLIENT SOCKET CLOSED

                All we are trying to to is validate that the server running Monocle Gateway is allowing incoming connections from other nodes on your network.

                Monocle: https://monoclecam.com
                Getting Started | Troubleshooting Guide | FAQ | Contact Support

                1 Reply Last reply Reply Quote 0
                • T
                  Tueftler last edited by

                  I am not at home yet, but I have made a VPN connection from my Mobile phone to my Fritzbox and have Then made a Putty connection to my Raspberry PI. Then I have made the test with this output.

                  Linux FhemServer 4.14.79-v7+ #1159 SMP Sun Nov 4 17:50:20 GMT 2018 armv7l

The programs included with the Debian GNU/Linux system are free software;
the exact distribution terms for each program are described in the
individual files in /usr/share/doc/*/copyright.

Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent
permitted by applicable law.
Last login: Wed Jul 10 21:42:55 2019 from 192.168.2.73
root@FhemServer:~# openssl s_client -showcerts -connect 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io:443
CONNECTED(00000003)
depth=2 O = Digital Signature Trust Co., CN = DST Root CA X3
verify return:1
depth=1 C = US, O = Let's Encrypt, CN = Let's Encrypt Authority X3
verify return:1
depth=0 CN = *.mproxy.io
verify return:1
---
Certificate chain
 0 s:/CN=*.mproxy.io
   i:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
-----BEGIN CERTIFICATE-----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 2 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
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 6 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
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-----END CERTIFICATE-----
 7 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
   i:/O=Digital Signature Trust Co./CN=DST Root CA X3
-----BEGIN CERTIFICATE-----
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 8 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
   i:/O=Digital Signature Trust Co./CN=DST Root CA X3
-----BEGIN CERTIFICATE-----
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 9 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
   i:/O=Digital Signature Trust Co./CN=DST Root CA X3
-----BEGIN CERTIFICATE-----
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10 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
   i:/O=Digital Signature Trust Co./CN=DST Root CA X3
-----BEGIN CERTIFICATE-----
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11 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
   i:/O=Digital Signature Trust Co./CN=DST Root CA X3
-----BEGIN CERTIFICATE-----
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12 s:/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
   i:/O=Digital Signature Trust Co./CN=DST Root CA X3
-----BEGIN CERTIFICATE-----
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-----END CERTIFICATE-----
---
Server certificate
subject=/CN=*.mproxy.io
issuer=/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
---
No client certificate CA names sent
Peer signing digest: SHA512
Server Temp Key: ECDH, P-256, 256 bits
---
SSL handshake has read 16172 bytes and written 302 bytes
Verification: OK
---
New, TLSv1.2, Cipher is ECDHE-RSA-AES128-GCM-SHA256
Server public key is 2048 bit
Secure Renegotiation IS supported
Compression: NONE
Expansion: NONE
No ALPN negotiated
SSL-Session:
    Protocol  : TLSv1.2
    Cipher    : ECDHE-RSA-AES128-GCM-SHA256
    Session-ID: B9DCC213ABB4EC4890D0E1FAFA23DE9279E7E7203EBBE61A5B0EA6CB3665316D
    Session-ID-ctx:
    Master-Key: 7DC1D1B9CC9BA72ECA24158D09B2CEA59AE70C24D0E5693C7FF31850E7C756CEE909F3B9C1B3AC6ADAB557B9A7865F28
    PSK identity: None
    PSK identity hint: None
    SRP username: None
    TLS session ticket lifetime hint: 300 (seconds)
    TLS session ticket:
    0000 - be 11 62 5c 77 89 90 a1-d8 ba 94 26 5a 22 d2 45   ..b\w......&Z".E
    0010 - 05 9b 2e 72 6f f5 eb 87-ed d3 30 99 61 59 1c 93   ...ro.....0.aY..
    0020 - 2e 06 b9 63 10 7a 82 e3-b4 a8 4a 20 a5 4c 38 4c   ...c.z....J .L8L
    0030 - 6d e3 01 49 66 e0 29 6b-82 17 2a 8a 05 ee 0c 81   m..If.)k..*.....
    0040 - 30 88 db f8 90 d1 6a aa-d6 d0 11 55 2c 7f 88 b4   0.....j....U,...
    0050 - ce a1 ac 46 6b f4 6d 6f-53 e3 36 ff ee 93 0c 7d   ...Fk.moS.6....}
    0060 - 5a 55 e1 e3 8f 80 91 72-aa 7f 61 55 f3 a6 54 1d   ZU.....r..aU..T.
    0070 - a9 18 59 9e 3f 2b 84 b3-6a f4 1d fc af 7a 85 4e   ..Y.?+..j....z.N
    0080 - fe 41 b8 d6 d5 74 4d c1-5e 1e f8 21 66 ab fd 44   .A...tM.^..!f..D
    0090 - e1 e3 42 0e c1 4b 3a 0a-9c 6e 53 bf 37 36 0a c2   ..B..K:..nS.76..
    00a0 - d1 70 b6 87 eb e7 6a 93-70 5c 8a b6 8f 33 d1 8e   .p....j.p\...3..
    00b0 - aa 21 0d 04 71 1e 47 9e-4d 0e 19 75 32 46 88 5c   .!..q.G.M..u2F.\

    Start Time: 1563296493
    Timeout   : 7200 (sec)
    Verify return code: 0 (ok)
    Extended master secret: no
---``
                  Monocle 1 Reply Last reply Reply Quote 0
                  • Monocle
                    Monocle @Tueftler last edited by

                    @Tueftler said in Unknowed brand IPcam:

                    OK, look like the Monocle Gateway is listening on port 443, not getting blocked by a firewall and you are able to successfully make an external connection to it and obtain its SSL certificate. All looks good.

                    So the last thing that is really left is the actual Amazon Alexa devices. Are you sure they are on the same network with access to the Monocle Gateway? Not on a guest or isolated network/VLAN? Unfortunately the Alexa devices are a bit of a black box and we have no way to really know if they are attempting the connection and why they might be failing. We seem to have verified any potential roadblocks that would prevent them from connecting. I fear the only options left are to packet sniff the network and see the traffic between the Alexa device and the Monocle Gateway to see if there is any attempts from Alexa. Does your Fritzbox provide any means for sniffing or packet capture? I use a PFSense router in my environment and there are add-ons that allow me to capture traffic and inspect it.

                    I know other users with Fritzbox have had issues with DNS REBINDING, but that does not seem to be a problem in this case because you are able to connect via the DNS hostname.

                    Thanks, Robert

                    Monocle: https://monoclecam.com
                    Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                    • T
                      Tueftler last edited by

                      I must read it again to understand all, because I am German and my technical Englisch is not the best.

                      I have installed a terminal on my mobile phone and made the test again via VPN

                      The result is this

                      openssl s_client -showcerts -connect 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io:443
527989941576:error:2008F002:BIO routines:BIO_lookup_ex:system lib:crypto/bio/b_addr.c:710:No address associated with hostname
connect:errno=0
$
                      Monocle 1 Reply Last reply Reply Quote 0
                      • T
                        Tueftler last edited by

                        Alexa, my Laptop and all other device in same Network Alexa and the Laptop also with the same SSID only the IP Cam is on a second Fritzbox with other SSID but they all in same Network.

                        I don’t now if there is a way to record network traffic on the Fritzbox.

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                        • Monocle
                          Monocle @Tueftler last edited by

                          @Tueftler

                          The DNS hostname resolves to your local/private IP address.

                          > nslookup 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
Server:		10.1.1.1
Address:	10.1.1.1#53

Non-authoritative answer:
Name:	9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io
Address: 192.168.2.87

                          So if you are testing it over the Internet, it will certainly fail. However, if you are testing over VPN, it should work assuming that your Fritzbox is properly allowing nodes to resolve the local IP address from the DNS hostname. I think the Fritzbox by default will BLOCK this as a DNS REBINDING attempt. Basically some routers like the Fritzbox won’t allow public DNS hostnames to resolve to private IP address on your network – as this could be considered a threat to your network. However in our case, Amazon only allows their Alexa devices to connect to publicly resolvable DNS hostnames – but they can resolve to private addresses. There is nothing technically wrong with doing this, but some routers see this as a potential vulnerability and block these type of DNS queries.

                          Its best to perform the PING tests and the OPENSSL test command from another computer on your local network separate from the computer running the Monocle Gateway (or from a computer or device connected via VPN should be fine?).

                          Thanks, Robert

                          Monocle: https://monoclecam.com
                          Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                          • T
                            Tueftler last edited by Tueftler

                            so now i have installed the Monocle Gateway on my Raspberry pi, this is running 24/7
                            now i can made the tests with the laptop

                            If i Test i become the same output in log:

                            Jul 17 14:57:40 FhemServer monocle-gateway[27235]: INITIALIZE RTSP STREAM:  test2
Jul 17 14:57:40 FhemServer monocle-gateway[27235]: -------------------------------------------------
Jul 17 14:57:40 FhemServer monocle-gateway[27235]:  - NAME  : test2
Jul 17 14:57:40 FhemServer monocle-gateway[27235]:  - LABEL : PRIMARY

Jul 17 14:57:40 FhemServer monocle-gateway[27235]:  - URL   : rtsp://192.168.2.102:554/user=admin&password=marokaner1510&channel=1&stream=1.sdp
Jul 17 14:57:40 FhemServer monocle-gateway[27235]:  - UUID  : STREAM:7d8ddf5b-a0b3-45ff-b203-a7d1f4070cfc
Jul 17 14:57:40 FhemServer monocle-gateway[27235]:  - SESS  : dc987c54-8fdf-4c2c-8f47-324577513814

Jul 17 14:57:40 FhemServer monocle-gateway[27235]:  - MODIF : Tue Jul 16 2019 10:45:15 GMT+0200 (CEST)
Jul 17 14:57:40 FhemServer monocle-gateway[27235]:  - TAGS  : @fixaudio,@tunnel
Jul 17 14:57:40 FhemServer monocle-gateway[27235]: -------------------------------------------------

                            i have installed openssl on the laptop by downloading the setup.exe and installing but in the commandpromt comes the messages that openssl is wrong or can not be found

                            openssl s_client -showcerts -connect 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io:443

                            Edit: the ping test to the raspberry looks good:

                            C:\>ping 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io

Ping wird ausgeführt für 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io [192.168
.2.172] mit 32 Bytes Daten:
Antwort von 192.168.2.172: Bytes=32 Zeit=5ms TTL=64
Antwort von 192.168.2.172: Bytes=32 Zeit=2ms TTL=64
Antwort von 192.168.2.172: Bytes=32 Zeit=3ms TTL=64
Antwort von 192.168.2.172: Bytes=32 Zeit=2ms TTL=64

Ping-Statistik für 192.168.2.172:
    Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0
    (0% Verlust),
Ca. Zeitangaben in Millisek.:
    Minimum = 2ms, Maximum = 5ms, Mittelwert = 3ms

                            so what can i do

                            Monocle 1 Reply Last reply Reply Quote 0
                            • Monocle
                              Monocle @Tueftler last edited by

                              @Tueftler

                              On Windows, since the installer did not include the “openssl.exe” in your path by default, you can change directories at the command prompt before running the test using the first command below:

                              cd "\Program Files (x86)\GnuWin32\bin"

openssl s_client -showcerts -connect 9dd28fe1-40f2-4459-805d-daa62fdc6ff5.mproxy.io:443

                              The successful ping test tells us that the DNS should be working and resolving properly on your network – so in theory, DNS REBINDING should not be a problem.

                              So I suspect this openssl command test will be successful as well. Lets go ahead and verify it just to make sure. This will further verify that we can in fact access port 443 and get a valid SSL certificate response.

                              Thanks, Robert

                              Monocle: https://monoclecam.com
                              Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                              • T
                                Tueftler last edited by

                                Okay here the result:

                                Server certificate
subject=/CN=*.mproxy.io
issuer=/C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
---
No client certificate CA names sent
---
SSL handshake has read 29777 bytes and written 450 bytes
---
New, TLSv1/SSLv3, Cipher is AES256-SHA
Server public key is 2048 bit
Compression: NONE
Expansion: NONE
SSL-Session:
    Protocol  : TLSv1
    Cipher    : AES256-SHA
    Session-ID: 5B7776799F28F9049A80093118EFDBCBC314C1408FCC8382D96CCD26D79F7B4E

    Session-ID-ctx:
    Master-Key: 1AB19413C57A5FB7ECEB0883D2111B09C96C163B86B40A82803E2F7AB16ECAAE
3CD9279FECAC3C6C780226225177105E
    Key-Arg   : None
    Start Time: 1563460616
    Timeout   : 300 (sec)
    Verify return code: 20 (unable to get local issuer certificate)
---
closed

                                i have not copied the part with all the certifikate

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                                • T
                                  Tueftler last edited by

                                  must the Port 443 linked in my Router to the Server where Monocle Gateway is running?
                                  so Portforwarting port 443 to 192.168.2.172?

                                  Monocle 1 Reply Last reply Reply Quote 0
                                  • Monocle
                                    Monocle @Tueftler last edited by

                                    @Tueftler

                                    No … no port forwarding should be necessary.

                                    So all this is getting to be pretty strange. It looks like your gateway and network are perfectly fine, but for some reason Alexa simply will not even attempt to connect. Unfortunately Alexa does not provide any logging or diagnostics available to us to know if she is even attempting the connection or why it might be failing.

                                    Do you know how to do network packet sniffing or have a router that can capture the traffic out from the Alexa device?

                                    What country are you located in? Just trying to determine if this could be a regional issue.

                                    Let me think on this and see what steps might help shed further light on this.

                                    Thanks, Robert

                                    Monocle: https://monoclecam.com
                                    Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                                    • T
                                      Tueftler last edited by

                                      I am from Germany, so is the reason my english is not the best.

                                      can we do anything with wireshark? i have seen it but not used befor.

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                                      • Monocle
                                        Monocle @Tueftler last edited by

                                        @Tueftler

                                        Yes, you should be able to use WireShark to capture data over the network. It’s been several years since I have used it so not sure what all the requirements are, but you may need a network adapter that supports promiscuous mode to see all the traffic. You might also check into the support for your router. I know that I can analyze traffic using my PFSense router. What we would be looking for is any TCP traffic originating from the Alexa device to the host computer running the Monocle Gateway on port 443. Or potentially any DNS requests attempting to resolve your gateway’s host record “*.mproxy.io” coming from the Alexa device.

                                        In the meantime, I think I will try to setup a public testing camera or video feed that you can also try to use. It may take me a few days to get it up as I am traveling. This could at least allow us to verify the Alexa device is connecting to a resource over the cloud and verify the SSL certificates, etc.

                                        Thanks, Robert

                                        Monocle: https://monoclecam.com
                                        Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                                        • Monocle
                                          Monocle @Tueftler last edited by

                                          @Tueftler

                                          After thinking a bit further, I’m not sure WireShark alone can get to the information needed. The Alexa device will be connecting to your WiFi router and in between the WiFi and your other computer/laptop the traffic is likely going over a switched network which means the computer/laptop running WireShark may not be able to see the traffic coming from Alexa. So this may be a bit more involved to capture this data.

                                          Monocle: https://monoclecam.com
                                          Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                                          • T
                                            Tueftler last edited by

                                            Sorry I repeat do late, I have tester with Wireshark but I don’t now to use it.

                                            My last idea is to take a not used Raspberry Pi as bridge between Alexa and my rooter and there install a network Swiffer bekause my Fritzbox from Unitymedia have disabled the network monitor tool.

                                            Or did you have a other idea?

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