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    Unifi Camera Update! (Fix Available for Testing Now)

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    • V
      vmsman @toksvaeth last edited by

      @toksvaeth So, from your message, does yours work? Also what do you mean by “a=fmtp”? Are you guys using a newer Monocle Gateway code? Is there something that I also need to update on my “@tunnel” local server?

      T Monocle 3 Replies Last reply Reply Quote 0
      • T
        toksvaeth @toksvaeth last edited by

        @toksvaeth @Monocle

        Weirdly, switching from the 960 stream to the 1600x1200 stream made @noaudio work. To summarise: All working well for me now. Thank you!

        Here’s the log for the working 1600x1200 stream if it helps at all.

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        • T
          toksvaeth @vmsman last edited by

          @vmsman I had issues getting it to work with the 960x720 feed and @noaudio, however switching to the 1600x1200 feed made that work fine.

          To be clear:

          • Running the updated test build (0.0.6)
          • Using the 1600x1200 RTSPS feed from my G4 doorbell (remove ?enableSrtp from the URI)
          • Using tags: @noaudio, @tunnel, @insecure
          Monocle 2 Replies Last reply Reply Quote 0
          • R
            RS @Monocle last edited by

            @Monocle

            Hi Robert

            Fantastic news thank you! Working here with 4 x G3Flex and 1xG4 Doorbell.

            Only issue as others have said is the 960x720 camera feed from the doorbell, switching to the 1600x1200 works ok.

            I know you are not monetising/commercialising the product but do you have a method to donate?

            I and I am sure others would gladly donate something for your time and effort!

            Thanks again

            Monocle 2 Replies Last reply Reply Quote 0
            • Monocle
              Monocle @toksvaeth last edited by

              @toksvaeth

              I never tried the lower resolution streams. I’ll try one out from my G4 Pro camera soon and see if I can get the same failure.

              Thanks, Robert

              Monocle: https://monoclecam.com
              Getting Started | Troubleshooting Guide | FAQ | Contact Support

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              • Monocle
                Monocle @RS last edited by

                @RS said in Unifi Camera Update!:

                …
                I know you are not monetising/commercialising the product but do you have a method to donate?

                I and I am sure others would gladly donate something for your time and effort!

                Thanks again

                Yes you can donate here (no obligation):
                https://monoclecam.com/donate

                The donations received help keep the cloud servers/services and other infrastructure costs paid to continue running this service :-)

                Thanks, Robert

                Monocle: https://monoclecam.com
                Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                • N
                  navy2x last edited by

                  The beta update works great for my 6 camera setup with @fixaudio. G3 Micros, G4 pro, G4.

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                  • P
                    pathfinder last edited by

                    After butchering the dockerfile from monocle-gateway-docker to build the 0.6 beta, I can also confirm that the updated code and the addition of the @fixaudio tag works for G3 Flex, G4 Bullet, G4 Doorbell, and G3 Instant. Thanks Robert!

                    Monocle 1 Reply Last reply Reply Quote 0
                    • Monocle
                      Monocle @vmsman last edited by

                      @vmsman ,

                      Scott, are you using the newer (latest test) v0.0.6 Monocle Gateway?

                      There also seems to be some problem with the 720P streams. I tested yesterday on a G4 Pro camera and the high resolution and low resolution streams worked but for some reason the middle quality which is 720P did not.

                      Lastly, in your screenshot your camera RTSP URLs seem to be missing the path portion of the URL address? Example: rtsp://10.1.1.1:7447/Aqf2cTyOvd96zDde <-- the Aqf2cTyOvd96zDde part. Of course yours will be unique for each camera.

                      Thanks, Robert

                      Monocle: https://monoclecam.com
                      Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                      • Monocle
                        Monocle @vmsman last edited by

                        @vmsman said in Unifi Camera Update!:

                        … Also what do you mean by “a=fmtp”? Are you guys using a newer Monocle Gateway code? Is there something that I also need to update on my “@tunnel” local server?

                        The a=fmtp is just part of the SDP (stream descriptor) that the camera sends to the viewer. In this case Monocle Gateway is receiving this information and displaying it in the log before sending it to the Alexa device. There is nothing to modify here it was just being noted that there was a difference between the example I posted and what @toksvaeth was seeing on his end. This is normal and can vary between streams and cameras.

                        You just need tags @tunnel and either @noaudio or @fixaudio on each camera just like what you have in your screenshot. If you use the RTSPS (secure) protocol and port then you may also need the tag @insecure but in your screenshot example, you are not using RTSPS.

                        Thanks, Robert

                        Monocle: https://monoclecam.com
                        Getting Started | Troubleshooting Guide | FAQ | Contact Support

                        1 Reply Last reply Reply Quote 0
                        • Monocle
                          Monocle @toksvaeth last edited by

                          @toksvaeth said in Unifi Camera Update!:

                          @vmsman I had issues getting it to work with the 960x720 feed and @noaudio, however switching to the 1600x1200 feed made that work fine.

                          To be clear:

                          • Running the updated test build (0.0.6)
                          • Using the 1600x1200 RTSPS feed from my G4 doorbell (remove ?enableSrtp from the URI)
                          • Using tags: @noaudio, @tunnel, @insecure

                          In my case, similar to what you experienced … using a G4 Pro, the Medium (1280x720) resolution does not seem to be working. However the “High (3840x2160)” and “Low (640x360)” stream are working with Alexa.

                          Not really sure what going wrong with this one. I’ll dig deeper as I have time but at least we have a workaround for now.

                          Thanks, Robert

                          Monocle: https://monoclecam.com
                          Getting Started | Troubleshooting Guide | FAQ | Contact Support

                          V 1 Reply Last reply Reply Quote 0
                          • Monocle
                            Monocle @pathfinder last edited by

                            @navy2x
                            @pathfinder

                            Thank you for confirming your success with this test version!

                            -Robert

                            Monocle: https://monoclecam.com
                            Getting Started | Troubleshooting Guide | FAQ | Contact Support

                            1 Reply Last reply Reply Quote 0
                            • Monocle
                              Monocle @RS last edited by

                              @RS said in Unifi Camera Update!:

                              @Monocle

                              Hi Robert

                              Fantastic news thank you! Working here with 4 x G3Flex and 1xG4 Doorbell.

                              Only issue as others have said is the 960x720 camera feed from the doorbell, switching to the 1600x1200 works ok.

                              @RS,
                              In my case, similar to what you experienced … using a G4 Pro, the Medium (1280x720) resolution does not seem to be working. However the “High (3840x2160)” and “Low (640x360)” stream are working with Alexa.

                              Not really sure what going wrong with this one. I’ll dig deeper as I have time but at least we have a workaround for now.

                              Thanks, Robert

                              Monocle: https://monoclecam.com
                              Getting Started | Troubleshooting Guide | FAQ | Contact Support

                              1 Reply Last reply Reply Quote 0
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                              • M
                                mjd @Monocle last edited by

                                @Monocle

                                I just updated to the latest beta 0.0.6 version and it works! Using the @tunnel, @fixaudio tags. Thank you so much for your work on this! So glad to have Unifi cameras working with Echo’s again after the Unifi Protect 2.0 update.

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                                • V
                                  vmsman @Monocle last edited by

                                  @Monocle Bad me. I had assumed that the fix was on the website. I have now updated my Monocle Gateway to the 0.6 beta version. I installed the DEB package and verified that the service is up and running with a sudo systemctl status monocle-gateway. I uninstalled the 0.0.4 gateway with the uninstall script prior to installing 0.6.

                                  None of my cameras work now. Unifi or otherwise. The token is still located in /etc/monocle/monocle.token. Has this changed?

                                  Monocle 1 Reply Last reply Reply Quote 0
                                  • A
                                    antoun22 last edited by

                                    Hi Robert

                                    Fantastic news, thank you so much for your work!!

                                    1 Reply Last reply Reply Quote 0
                                    • Monocle
                                      Monocle @vmsman last edited by

                                      @vmsman

                                      No, nothing changed related to token. It certainly should not have broken existing working cameras. Can you post a copy of the log at the service is started and making a single camera request?

                                      Thanks, Robert

                                      Monocle: https://monoclecam.com
                                      Getting Started | Troubleshooting Guide | FAQ | Contact Support

                                      V 1 Reply Last reply Reply Quote 0
                                      • V
                                        vmsman @Monocle last edited by

                                        @Monocle I had to restart the service a second time and now it is up and humming. Hey, look at my posting regarding my Reolink RLC-820A 4k camera. After a year, I have not had anyone suggest a solution to it not working. With the new beta of Monocle Gateway both of my G3 Instant cameras on Unifi Protect are now working great on my Echo Show 10’s and my Fire TV 4k max.

                                        Monocle 1 Reply Last reply Reply Quote 0
                                        • A
                                          Andreas912 last edited by

                                          Works fine again, tested with G4 Pro and G3 Bullet. Thank you so much!

                                          What is not working (but that is no new issue, that also didn’t work before):

                                          • 3840x2160 stream from G4 Pro (tested on Echo Show 8)

                                          The other streams

                                          • 1280x720 from G4 Pro
                                          • 640x360 from G4 Pro
                                          • 1920x1080 from G3 Bullet
                                            work fine.
                                          1 Reply Last reply Reply Quote 0
                                          • S
                                            stev last edited by

                                            So happy to have my cams back on my Echo devices!

                                            New building working well so far this evening.

                                            Thank you!

                                            • Monocle Gateway on a Raspberry Pi 4
                                            • Protect 2.1.2 running on a UNVR
                                            • G4 Doorbell
                                            • 2x G3 Instants
                                            • Echo Show 5
                                            • Echo Show 10 (3rd gen)
                                            1 Reply Last reply Reply Quote 0
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