Unable (so far) to Echo Show connect Hikvision NVR [SOLVED]
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I am using the NVR IP address. the RTSP port is 554.
Let me know if this helps:
[
{
“timestamp”: “2020-03-31T18:14:47.537Z”,
“request”: “InitializeCameraStreams”,
“response”: [
{
“uri”: “rtsp://%USER%:%PWD%@192.168.2.9:554/Streaming/Channels/101”,
“proxy”: “rtsp://proxy.monoclecam.com:443/c043843f-c38b-4cc4-afb3-ddadd850d093”,
“idleTimeoutSeconds”: “30”,
“resolution”: {
“width”: “2688”,
“height”: “1520”
},
“authorizationType”: “DIGEST”,
“videoCodec”: “H264”,
“audioCodec”: “AAC”,
“protocol”: “RTSP”
}
] -
@cbellissimo This is what my settings look like:
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@BZMigs and:
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@BZMigs Hi. I had a similar problem and solved it by using a different port (64001 for camera 1, 64002 for camera 2, etc). See post of 13-March-2019. You may have already tried this, but I wanted to make sure you saw this, since it was way up the thread.
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I did try it but last time I tried the model was different in my settings. I will try it again. Does it matter what Model is mentioned when adding a camera?
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@gargary Yes, your info helped me! I read the entire thread and your guidance was critical for me. I’m up and running now. For @cbellissimo, the port number for your NVR can be found at: Menu>>Configuration>>Network>>NAT tab. It will show you the RTSP port for your NVR.
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my RTSP port is 554. I am aware of all my settings. I just dont understand what I am missing. I have entered everything based on information from this site.
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@cbellissimo The camera model “might” matter. I say this because with most of my testing, I had the camera manufacturer (which in my case is Oculur) in the manufacturer box. I switched it over to Hikvision part way through my testing just to eliminate that as a possible concern. I couldn’t find any RTSP URL for Oculur camera’s, so I switched to camera manufacturer = same as NVR manufacturer. I’m not sure if that had an impact or not, since I had other things wrong, also. (which turned out to my camera password had a # in it. Once I eliminated that #, it worked immediately). There is a note in the MONOCLECAM software that says to remove special symbols from the passwords.
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@cbellissimo does your Echo-Show list your cameras under the smart-home tab? Or do you have a tablet with the Alexa ap that is on the same network as your Echo-Show? When you ask Alexa to, "show me the <<<front door>>> camera, does she say, “OK” and then pause for a minute or two? Or does she say, “there’s something wrong with that camera” almost immediately?
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@cbellissimo FYI, I recall my RTSP port is 554 as well, and that’s the port that works on VLC. But to get everything working with Monocle, I had to enter a different port number in the Monocle settings. As I recall, I found this 64001 port by poking around within the NVR software settings to see how the NVR is communicating with the cameras. Maybe it was a quirk of my model/set-up, but my guess is all the models of that vintage are similar.
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@BZMigs
Its funny you say that. When I ask to show me the camera she says ok. After 10-15 seconds of the screen flickering like its trying to load the URL, it says hmm, the camera isnt responding. -
@cbellissimo when you enabled the app on alexa, does it show the “smart-home devices” like your cameras? Do you have Whatsap? my phone is +1 501 625 6800. May be easier than texting this back and forth.
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@BZMigs
Yes it show the cameras on alexa but I get that hmm cameras not responding. I tried to add you to WhatsApp but that says you dont have whatsapp. -
@cbellissimo it’s an international number (I live in Belize). Try updating your password for both your admin login to your NVR and make it the same for your camera’s. If Alexa is giving you the "hmm cameras not responding, then it is a simple code problem. Do your cameras show on Channel 1 in the NVR (all your cameras should show on the same channel - I think).
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@BZMigs Password is pw123456 for NVR and Cameras. I can see cameras on 101 - 801. I am also trying this on a Hikvision DVR (not NVR) and RTSP URLs are the same from 101-401. Still the same issue. I must be doing something wrong.
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@cbellissimo Bad news…we had a power outage yesterday, and today, I can’t get the cameras to work through Echo Show. It’s like suddenly back to square one…WTF??
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@BZMigs I think the issue is this https://forum.monoclecam.com/topic/201/echo-show-5-2019
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@cbellissimo my echo-show is a full sized model…10.5 inch screen I think? And I had it working for 2-3 days…
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Hello, checking to see who has this working through the NVR? I can easily get this working from the camera direct but if the camera is plugged direct into the nvr using the internal network I am unable to view the stream. I can get it to work from vlc. I use the ip of the nvr and tried what the rtsp port is and also the virtual host port of 65002. (rtsp://10.0.0.121:10554/Streaming/Channels/102) I have tried changing the rtsp ports as well and nothing. I am tiring to view this from fire stick or alexa and nothing. I am also using simple passwords to eliminate any issues and i have the gateway running, thinking it may have something to do with the internal address and routing but that does not explain why i can get it working from vlc. any help would be appreciated.