Samsung SDR-75300N



  • I have everything setup on the monocle website and the gateway installed on a windows 10 PC. I have verified the rtsp link via VLC (working) but when I attempt to play it via Amazon 4K firestick it get nothing. What logs/information do you need to hopfully get this working. Below is what i’m seeing on the gateway if that helps. I have be digging and trying everything I can from the trouble shooting guide. Out of options.

     ******************************************************************
     *             __  __  ___  _  _  ___   ___ _    ___              *
     *            |  \/  |/ _ \| \| |/ _ \ / __| |  | __|             *
     *            | |\/| | (_) | .` | (_) | (__| |__| _|              *
     *            |_|  |_|\___/|_|\_|\___/ \___|____|___|             *
     *                                                                *
     ******************************************************************
    
    
    -------------------------------------------------
    MONOCLE RUNTIME ENVIRONMENT
    -------------------------------------------------
    VERSION   = 0.0.4
    OS/ARCH   = win32\x64
    PROCESS   = monocle-gateway (PID=9568)
    TIMESTAMP = 2019-09-28T03:34:06.790Z
    
    -------------------------------------------------
    MONOCLE GATEWAY SERVICE         (Version: 0.0.4)
    -------------------------------------------------
    [Monocle Starting]
    [Monocle Connecting]
    [Monocle Started]
    [RTSP Server Starting]
    [RTSP Server Listening] 0.0.0.0:8555 (RTSP)
    [RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
    [RTSP Proxy Started] (PID=2764)
    [RTSP Server Listening] 0.0.0.0:8554 (PROXY)
    [RTSP Server Started]
    [Monocle Connected]
    [RTSP Server Registered]
    
    -------------------------------------------------
    MONOCLE RTSP SERVICE - INITIALIZED
    -------------------------------------------------
    FQDN = 7ed51563-0fda-41ee-a7f5-4c8e16e21973.mproxy.io
    HOST = 192.168.1.61
    PORT = 443
    -------------------------------------------------
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  Front Door
    -------------------------------------------------
     - NAME  : Front Door
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.1.200:4524/9
     - UUID  : STREAM:600e1e6f-cc81-405a-9885-d67d456b6479
     - SESS  : f6061740-2c13-4b59-af97-1ab8d34eceeb
     - MODIF : Fri Sep 27 2019 22:33:54 GMT-0500 (Central Daylight Time)
     - TAGS  : @tunnel
    -------------------------------------------------
    
    2019-09-28T03:34:14.622Z [INFO]  [192.168.1.113:57354 <Hky64UnvB>] RTSP CLIENT SOCKET CONNECTED
    2019-09-28T03:34:14.750Z [INFO]  [192.168.1.113:57354 <Hky64UnvB>] RTSP CLIENT ATTACHED TO STREAM: Front Door (STREAM:600e1e6f-cc81-405a-9885-d67d456b6479)
    2019-09-28T03:34:14.754Z [INFO]  [192.168.1.113:57354 <Hky64UnvB>] RTSP ENDPOINT SOCKET CONNECTED {192.168.1.200:4524}
    2019-09-28T03:34:14.757Z [DEBUG] [192.168.1.113:57354 <Hky64UnvB>] [CLIENT REQUEST]  --> [DESCRIBE] rtsp://7ed51563-0fda-41ee-a7f5-4c8e16e21973.mproxy.io:443/STREAM:600e1e6f-cc81-405a-9885-d67d456b6479?session=f6061740-2c13-4b59-af97-1ab8d34eceeb
    2019-09-28T03:34:14.758Z [TRACE] [192.168.1.113:57354 <Hky64UnvB>] [CLIENT REQUEST]  --> [HEADERS] {
      "accept": "application/sdp",
      "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
      "cseq": "1"
    }
    2019-09-28T03:34:14.758Z [INFO]  [192.168.1.113:57354 <Hky64UnvB>] RTSP ENDPOINT ATTEMPTING AUTHENTICATION: BASIC
    2019-09-28T03:34:14.760Z [DEBUG] [192.168.1.113:57354 <Hky64UnvB>] [ENDPOINT REQUEST]  --> [DESCRIBE] rtsp://192.168.1.200:4524/9
    2019-09-28T03:34:14.760Z [TRACE] [192.168.1.113:57354 <Hky64UnvB>] [ENDPOINT REQUEST]  --> [HEADERS] {
      "accept": "application/sdp",
      "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
      "cseq": "1",
      "authorization": "Basic YWRtaW46ZmFsY29uMjAwOQ=="
    }
    2019-09-28T03:34:44.752Z [INFO]  [192.168.1.113:57354 <Hky64UnvB>] RTSP CLIENT SOCKET CLOSED
    2019-09-28T03:34:44.752Z [INFO]  [192.168.1.113:57354 <Hky64UnvB>] RTSP CLIENT DETACHED FROM STREAM: Front Door (STREAM:600e1e6f-cc81-405a-9885-d67d456b6479)
    2019-09-28T03:34:44.752Z [INFO]  [192.168.1.113:57354 <Hky64UnvB>] RTSP ENDPOINT SOCKET CLOSED [192.168.1.113:57354 <Hky64UnvB>]
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  Front Door
    -------------------------------------------------
     - NAME  : Front Door
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.1.200:4524/9
     - UUID  : STREAM:600e1e6f-cc81-405a-9885-d67d456b6479
     - SESS  : c665bc19-9b7b-44c7-afac-03061775cd87
     - MODIF : Fri Sep 27 2019 22:33:54 GMT-0500 (Central Daylight Time)
     - TAGS  : @tunnel
    -------------------------------------------------
    
    2019-09-28T03:34:45.447Z [INFO]  [192.168.1.113:57356 <BkTAN8hDr>] RTSP CLIENT SOCKET CONNECTED
    2019-09-28T03:34:45.573Z [INFO]  [192.168.1.113:57356 <BkTAN8hDr>] RTSP CLIENT ATTACHED TO STREAM: Front Door (STREAM:600e1e6f-cc81-405a-9885-d67d456b6479)
    2019-09-28T03:34:45.575Z [INFO]  [192.168.1.113:57356 <BkTAN8hDr>] RTSP ENDPOINT SOCKET CONNECTED {192.168.1.200:4524}
    2019-09-28T03:34:45.575Z [DEBUG] [192.168.1.113:57356 <BkTAN8hDr>] [CLIENT REQUEST]  --> [DESCRIBE] rtsp://7ed51563-0fda-41ee-a7f5-4c8e16e21973.mproxy.io:443/STREAM:600e1e6f-cc81-405a-9885-d67d456b6479?session=c665bc19-9b7b-44c7-afac-03061775cd87
    2019-09-28T03:34:45.576Z [TRACE] [192.168.1.113:57356 <BkTAN8hDr>] [CLIENT REQUEST]  --> [HEADERS] {
      "accept": "application/sdp",
      "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
      "cseq": "1"
    }
    2019-09-28T03:34:45.576Z [INFO]  [192.168.1.113:57356 <BkTAN8hDr>] RTSP ENDPOINT ATTEMPTING AUTHENTICATION: BASIC
    2019-09-28T03:34:45.577Z [DEBUG] [192.168.1.113:57356 <BkTAN8hDr>] [ENDPOINT REQUEST]  --> [DESCRIBE] rtsp://192.168.1.200:4524/9
    2019-09-28T03:34:45.577Z [TRACE] [192.168.1.113:57356 <BkTAN8hDr>] [ENDPOINT REQUEST]  --> [HEADERS] {
      "accept": "application/sdp",
      "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
      "cseq": "1",
      "authorization": "Basic YWRtaW46ZmFsY29uMjAwOQ=="
    }
    2019-09-28T03:35:15.579Z [INFO]  [192.168.1.113:57356 <BkTAN8hDr>] RTSP CLIENT SOCKET CLOSED
    2019-09-28T03:35:15.580Z [INFO]  [192.168.1.113:57356 <BkTAN8hDr>] RTSP CLIENT DETACHED FROM STREAM: Front Door (STREAM:600e1e6f-cc81-405a-9885-d67d456b6479)
    2019-09-28T03:35:15.580Z [INFO]  [192.168.1.113:57356 <BkTAN8hDr>] RTSP ENDPOINT SOCKET CLOSED [192.168.1.113:57356 <BkTAN8hDr>]
    
    -------------------------------------------------
    INITIALIZE RTSP STREAM:  Front Door
    -------------------------------------------------
     - NAME  : Front Door
     - LABEL : PRIMARY
     - URL   : rtsp://192.168.1.200:4524/9
     - UUID  : STREAM:600e1e6f-cc81-405a-9885-d67d456b6479
     - SESS  : d25999a4-5c9b-42e7-ac75-af1f39de66a3
     - MODIF : Fri Sep 27 2019 22:33:54 GMT-0500 (Central Daylight Time)
     - TAGS  : @tunnel
    -------------------------------------------------
    
    2019-09-28T03:35:16.390Z [INFO]  [192.168.1.113:57358 <ryhxHInvr>] RTSP CLIENT SOCKET CONNECTED
    2019-09-28T03:35:16.517Z [INFO]  [192.168.1.113:57358 <ryhxHInvr>] RTSP CLIENT ATTACHED TO STREAM: Front Door (STREAM:600e1e6f-cc81-405a-9885-d67d456b6479)
    2019-09-28T03:35:16.519Z [INFO]  [192.168.1.113:57358 <ryhxHInvr>] RTSP ENDPOINT SOCKET CONNECTED {192.168.1.200:4524}
    2019-09-28T03:35:16.519Z [DEBUG] [192.168.1.113:57358 <ryhxHInvr>] [CLIENT REQUEST]  --> [DESCRIBE] rtsp://7ed51563-0fda-41ee-a7f5-4c8e16e21973.mproxy.io:443/STREAM:600e1e6f-cc81-405a-9885-d67d456b6479?session=d25999a4-5c9b-42e7-ac75-af1f39de66a3
    2019-09-28T03:35:16.519Z [TRACE] [192.168.1.113:57358 <ryhxHInvr>] [CLIENT REQUEST]  --> [HEADERS] {
      "accept": "application/sdp",
      "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
      "cseq": "1"
    }
    2019-09-28T03:35:16.520Z [INFO]  [192.168.1.113:57358 <ryhxHInvr>] RTSP ENDPOINT ATTEMPTING AUTHENTICATION: BASIC
    2019-09-28T03:35:16.521Z [DEBUG] [192.168.1.113:57358 <ryhxHInvr>] [ENDPOINT REQUEST]  --> [DESCRIBE] rtsp://192.168.1.200:4524/9
    2019-09-28T03:35:16.521Z [TRACE] [192.168.1.113:57358 <ryhxHInvr>] [ENDPOINT REQUEST]  --> [HEADERS] {
      "accept": "application/sdp",
      "user-agent": "Fire OS/6.0 stagefright/1.2 (Linux;Android 7.1.2)",
      "cseq": "1",
      "authorization": "Basic YWRtaW46ZmFsY29uMjAwOQ=="
    }
    [RTSP Server Stopping]
    [RTSP Server Stopped]
    [Monocle Stopping]
    [Monocle Stopped]
    [RTSP Proxy Stopped] CODE=3221225786; SIGNAL=null
    2019-09-28T03:35:30.108Z [INFO]  [192.168.1.113:57358 <ryhxHInvr>] RTSP CLIENT SOCKET CLOSED
    2019-09-28T03:35:30.108Z [INFO]  [192.168.1.113:57358 <ryhxHInvr>] RTSP CLIENT DETACHED FROM STREAM: Front Door (STREAM:600e1e6f-cc81-405a-9885-d67d456b6479)
    2019-09-28T03:35:30.108Z [INFO]  [192.168.1.113:57358 <ryhxHInvr>] RTSP ENDPOINT SOCKET CLOSED [192.168.1.113:57358 <ryhxHInvr>]
    [Monocle Disconnected]
    


  • Just found another post that talked about DNS binding. Check that and pinging the .io does in fact resolve so that’s not it either.



  • OK, I have reviewed the logs and can see that the issue is definitely not DNS rebinding or what appears to be any type of setup, config or installation issues.

    It looks like the gateway is attempting to establish a connection to the IP camera to perform the DESCRIBE request to address rtsp://192.168.1.200:4524/9; however, it’s failing to get any response and times out and disconnects after 30 seconds.

    Can you attempt to use @proxy-tcp instead of @tunnel? This will use a different RTSP implementation inside the gateway and we can see if that gets any further with the camera.

    Thanks, Robert



  • According to the wife that worked!!! Your the man.

    Thank you.



  • @whtdrgn

    Honestly, I’m a little surprised that it was that simple. However, I’ll take any win that gets it working!

    Thanks, Robert


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