The camera did not react



  • Hi,

    I am not able to bring my instar camera on the Echo Show 8 device. The RTSP URL is working fine in VLC. The skill is also connected with my profile and I am able to find the camera device on my alexa app. Maybe you have a tip for me to solve this issue.

    Amazone Device: Echo Show 8

    Alexa Error Message as voice outcome: The camera did not react

    Camera Feed History:
    [
    {
    “timestamp”: “2019-12-03T13:48:30.925Z”,
    “request”: “InitializeCameraStreams”,
    “response”: [
    {
    “uri”: “rtsp://%USER%:%PWD%@192.168.178.48:554/11”,
    “proxy”: “rtsp://proxy.monoclecam.com:443/54f10841-3f09-4353-8de7-92d2dc5f7cd2”,
    “resolution”: {
    “width”: “1920”,
    “height”: “1080”
    },
    “authorizationType”: “BASIC”,
    “videoCodec”: “H264”,
    “audioCodec”: “NONE”,
    “protocol”: “RTSP”
    }
    ]
    },
    {
    “timestamp”: “2019-12-03T13:48:29.446Z”,
    “request”: “InitializeCameraStreams”,
    “response”: [
    {
    “uri”: “rtsp://%USER%:%PWD%@192.168.178.48:554/11”,
    “proxy”: “rtsp://proxy.monoclecam.com:443/117d9c9c-66a6-48c6-a32c-8a36ba5e1415”,
    “resolution”: {
    “width”: “1920”,
    “height”: “1080”
    },
    “authorizationType”: “BASIC”,
    “videoCodec”: “H264”,
    “audioCodec”: “NONE”,
    “protocol”: “RTSP”
    }
    ]
    },
    {
    “timestamp”: “2019-12-03T13:48:26.725Z”,
    “request”: “InitializeCameraStreams”,
    “response”: [
    {
    “uri”: “rtsp://%USER%:%PWD%@192.168.178.48:554/11”,
    “proxy”: “rtsp://proxy.monoclecam.com:443/a76733c9-1f37-4929-bb06-ced9a31e6e9f”,
    “resolution”: {
    “width”: “1920”,
    “height”: “1080”
    },
    “authorizationType”: “BASIC”,
    “videoCodec”: “H264”,
    “audioCodec”: “NONE”,
    “protocol”: “RTSP”
    }
    ]
    }

    Device Configuration:
    camera.png


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