UniFi NVR and UVC G3 with Monocle Gateway and Echo Show 8 - "The camera isn't responding"



  • Hello,

    I’m having a heck of a time getting my Echo Show 8 to work with the Monocle Gateway. The Show 8 tries and tries again to connect and comes back with camera is not responding. I don’t have any errors in the gateway console to help me. I am using the @proxy tag because @tunnel showed a debug error in the gateway’s console. I’ve tried using the @noaudio as well.

    I’ve tried both beta .4 and beta .3. I ran the Gateway from the NVR server originally and then ran it from my PC in case it didn’t like looping back on itself. I’m using Windows 7 on the NVR and Windows 10 on my PC. I checked with VLC and it shows that the RTSP feeds work. I also have a Raspberry Pi setup to view the RTSP streams.

    Any help would be greatly appreciated.


    MONOCLE RUNTIME ENVIRONMENT

    VERSION = 0.0.3
    OS/ARCH = win32\ia32
    PROCESS = monocle-gateway (PID=18672)
    TIMESTAMP = 2019-12-07T03:26:49.160Z


    MONOCLE GATEWAY SERVICE (Version: 0.0.3)

    [Monocle Starting]
    [Monocle Connecting]
    [Monocle Started]
    [RTSP Server Starting]
    [RTSP Server Listening] 0.0.0.0:8555 (RTSP)
    [RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
    [RTSP Proxy Started] (PID=26540)
    [RTSP Server Listening] 0.0.0.0:8554 (PROXY)
    [RTSP Server Started]
    [Monocle Connected]
    [RTSP Server Registered]


    MONOCLE RTSP SERVICE - INITIALIZED

    FQDN = db229d63-55da-45db-93bf-607950874777.mproxy.io
    HOST = 10.10.0.100
    PORT = 443


    INITIALIZE RTSP STREAM: Driveway

    • NAME : Driveway
    • LABEL : PRIMARY
    • URL : rtsp://10.10.0.38:7447/5c9ffd1c40(removed)
    • UUID : STREAM:dd748e78-c7e9-43d1-918c-(removed)
    • SESS : 0d16c938-c7fc-4320-9e08-(removed)
    • MODIF : Fri Dec 06 2019 19:22:21 GMT-0800 (Pacific Standard Time)
    • TAGS : @tunnel

    • David


  • Hi, did you get this working? I have the same issue


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