Gateway not working - Raspi Alexa show 5

  • Hi,

    I’m running the gateway on a Raspberry Pi. All installed and working. When you call Alexa you can see the gateway working. Alexa says hmm the camera isn’t responding!

    I have a HikVision NVR. The stream is working through VLC. I have tried @tunnel, @proxy etc. No change.

    Any ideas??

  • A couple of problems I came across. With the Show 5, you have to limit the stream to 720p - and to do this you may have to use your camera’s second lower resolution stream. Also check you don’t have another program on the RPi that has claimed port 443 - use “sudo lsof -i -P -n | grep LISTEN” on the RPi to check this. I only need @tunnel when everything else is set correctly.

  • @majones Thanks, I’ll have a go.

  • @Jonathan-burge

    If you are still having trouble, please post your log from Monocle Gateway where you ask for the camera stream until Alexa gives you the failure response.

    Thanks, Robert

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