----------FOSCAM COMPATIBILITY README----------
Monocle last edited by Monocle
Please note that Foscam cameras are not directly compatible with Alexa devices.
We have worked with Amazon Alexa support to diagnose and determine the incompatibility with Foscam cameras and Alexa devices . It turns out to be an incompatibility in the audio channel defined in the camera’s descriptor. The necessary steps to permanently fix this issue is for Amazon to update their RTSP player software that is built into each supported Alexa device. At this time there is no commitment or estimated time for this issue to be resolved by Amazon.
We provide a workaround to the underlying incompatibility using our Monocle Gateway service.
You will need to install the Monocle Gateway service inside your local network and configure your Foscam cameras in the Monocle Web Portal to use your Monocle Gateway instance by tagging the camera with the
@tunneltag. See Tagging Cameras for Monocle Gateway for more details.
Note: The camera manufacturer must also be configured as “Foscam” in the Monocle Web Portal for the gateway service to apply the specific fix required for Foscam cameras or, alternatively you can additionally include the
@fixaudiotag on the camera.