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    Echo Spot (Good) - Echo Show 8 (Bad) [DUPLICATE]

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    • C
      cory_booth last edited by Monocle

      I posted a similar thread in UniFi forum, but here’s the story.

      I am an early adopter of this service and had a pair of Echo Spot (the round) devices.
      This Christmas I “upgraded” to the Echo Show 8 (rectangle) devices.

      I noticed that my Monocle feeds no longer worked.

      Suspecting it was a configuration issue, I readded and reset a variety of things to no aval.
      Alexa responds “The camera feed isn’t responding”.

      Just out of curiosity, I fired back up my Echo Spot I still had laying around and everything works just fine.

      So…

      Anyone have any insight to this?

      Monocle 1 Reply Last reply Reply Quote 0
      • Monocle
        Monocle @cory_booth last edited by

        @cory_booth

        More details in this thread:
        https://forum.monoclecam.com/topic/482/unifi-g3-flex-was-working-now-not


        Basically, the Echo Show 5 & 8 now require using the Monocle Gateway software whereas the older original Echo Show and Echo Spot did not.

        Please see: https://monoclecam.com/monocle-gateway

        Thanks, Robert

        Monocle: https://monoclecam.com
        Getting Started | Troubleshooting Guide | FAQ | Contact Support

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