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    ANPVIS IPC-B850W-D - Hikvision Compatible - Gateway not connecting to stream

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    • T
      timb2010 last edited by

      Camera:
      http://anpvizsecurity.com/https-wwwamazoncom-dp-b07n3y4hs6-p00466p1.html

      Can you please help. I have the gateway running on server 2012.
      I have tested the stream in VLC and verified the codec etc.
      I have checked the external mproxy DNS entry is mapped to my servers IP
      When i try and show the camera on amazon show 8 it can says “The camera isnt responding”
      it never brings up the lines as expected in the guide…

      “2018-06-08T18:48:54.971Z [INFO] [10.1.2.217:40172 <BJkj18ulm>] RTSP CLIENT SOCKET CONNECTED
      2018-06-08T18:48:55.103Z [INFO] [10.1.2.217:40172 <BJkj18ulm>] RTSP CLIENT ATTACHED TO STREAM: Kitchen (STREAM:99d01a23-c6sd-46-bb11-v1d9edda4523)”

      I only see the parts above that… Here is my output

      -------------------------------------------------
      INITIALIZE RTSP STREAM:  Drive
      -------------------------------------------------
       - NAME  : Drive
       - LABEL : PRIMARY
       - URL   : rtsp://192.168.1.224:554/Streaming/Channels/101
       - UUID  : STREAM:474c5c57-22a1-45d4-9234-2f60dff67923
       - SESS  : 1377a26a-7304-4545-a3c8-0881cfc621ea
       - MODIF : Mon Mar 23 2020 11:47:50 GMT+0000 (GMT Standard Time)
       - TAGS  : @fake-smtp,@noaudio,@proxy-tcp
      -------------------------------------------------
      

      I have tried all the available tags and several rstp streams. I have tried with and without authentication.
      I have tested with different resolutions in the camera and monocle.

      Here is the monocle debug

      [
        {
          "timestamp": "2020-03-23T12:08:04.683Z",
          "request": "InitializeCameraStreams",
          "response": [
            {
              "uri": "rtsp://%USER%:%PWD%@192.168.1.224/Streaming/Channels/101",
              "proxy": "rtsp://c7b89e31-cbf3-4ff5-acb6-1edc4a506a06.mproxy.io:443/STREAM:474c5c57-22a1-45d4-9234-2f60dff67923?session=1377a26a-7304-4545-a3c8-0881cfc621ea",
              "resolution": {
                "width": "1280",
                "height": "738"
              },
              "authorizationType": "DIGEST",
              "videoCodec": "H264",
              "audioCodec": "NONE",
              "protocol": "RTSP"
            }
          ]
        }
      

      Can you please help?

      T 1 Reply Last reply Reply Quote 0
      • T
        timb2010 @timb2010 last edited by

        also… should i be able to ping “c7b89e31-cbf3-4ff5-acb6-1edc4a506a06.mproxy.io” successfully?

        1 Reply Last reply Reply Quote 0
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