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    Ubiquiti G3 cameras with Echo Show 8

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    • A
      AndyAbbott @LosBoricua last edited by

      @LosBoricua

      Aha, that might be an oversight on my part! I’ve been trying to output 1080p from the RTSP feed to the Show, I didn’t think that the resolution on that would be lower 🤦🏻‍♂️

      I’ll try taking it down to 720p and see if that clears the issue, the gateway seems to be getting the information just fine. Out of interest what do you do for the username and password? I’ve set up a ‘view only’ user on the UDM called MonAlx with a basic password but not sure if that’s confusing things on the Monocle side?

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        LosBoricua last edited by

        Well I put them down to 720p on the 2k and 4k because I don’t have the option in UDM for 1080p. My G3 Bullet and Dome does allow me to set them to 1080p since it is the Max resolution.

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          LosBoricua last edited by

          These are my setting:
          MonoClecam
          Monosettings.png

          UDMPro
          Ubiquiti.png

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            AndyAbbott @LosBoricua last edited by

            @LosBoricua

            That’s great, you have no authentication which I was hoping to try to make things simpler, thanks so much for posting these,

            Just on something else at the moment but I’ll try again in a couple of hours,

            What I don’t understand is how the RTSP feed is outputting at 1080p but the Alexa show 8 is only 720p resolution? I thought that could have been the issue, what are you running the gateway on? Did you have to input any special port forwarding on the UDM as I have IPS turned on?

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              LosBoricua last edited by

              The Eco Show 8 Screen output is only 720p but is able to process a max of 1080p stream but it is downgraded to 720p because of the screen. My G4 camera I have to set them at 720p because UDM Pro does not give you the option for 1080P
              Ubiquiti2.png

              Yes, you have to run authentication off. I’m not bothered by it since I have everything on its own subnet pretty locked down and using the VPN gateway. I had a Dell 3020 Micro that I put a cheap SSD in it, installed Ubuntu, loaded up the gateway, and also loaded Pihole for my DNS Adblocking.

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                AndyAbbott @LosBoricua last edited by

                @LosBoricua

                Still not working, I have copied the exact settings now, it’s a G3 not the pro but I have set the feed to 1080 like you said, Gateway iOS working but when run I get the following back through terminal but Alexa just says “Hmmm the camera isn’t responding”


                INITIALIZE RTSP STREAM: Nursery

                • NAME : Nursery
                • LABEL : PRIMARY
                • URL : rtsp://:7447/dD*lnB
                • UUID : STREAM:45a90211-736b-4969-87e5-ff6ecbbeb2b2
                • SESS : 1617e1b1-40e4-43ae-bf08-2484af39739e
                • MODIF : Tue Apr 28 2020 20:06:47 GMT+0100 (BST)
                • TAGS : @tunnel

                The only other thing I can think is it’s something to do with the security of the UDM but I’m unsure how to set up the relevant rules for that port with me being so new to the platform. Gateway is currently running on my MBP but once I can get it successfully working I will get a Raspberry Pi to run it on

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                  spalmisano last edited by

                  Have you had any success with this? Im having the same problem on my Echo Show 5, Ubiquiti cameras, and the UDM Pro.

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                    LosBoricua last edited by

                    Sorry just saw your last response. to rule out the UDM Pro. Have you tried to Open the RTSP stream from your laptop using VLC?

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                      AndyAbbott @LosBoricua last edited by

                      @LosBoricua

                      To let you all know, I have been successful, in the end I didn’t have to play with firewall rules at all. Turns out the gateway on OS X was the problem, I’m now running the gateway on a Raspberry Pi and everything is working fine. The only thing I’m concerned about is there’s no login credentials required to look at the stream

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                        spalmisano @LosBoricua last edited by

                        @LosBoricua Yes, VLC plays the RTSP stream just fine.

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                          AndyAbbott @spalmisano last edited by

                          @spalmisano

                          What OS are you tuning the gateway on?

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                            LosBoricua last edited by

                            Yes, if you can VLC stream it then it is the gateway. Maybe firewall rules on the device you installed the gateway is the issue.

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                              spalmisano @AndyAbbott last edited by

                              @AndyAbbott it’s a Ubuntu 20.04 VM.

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                                AndyAbbott @LosBoricua last edited by

                                @LosBoricua

                                I forgot to say thank you for all your help with the issue!

                                Does ubuntu run a firewall as default? Not familiar with that OS sorry, I was originally running gateway on OS X which when disabling firewall ran correctly but took a lot of fiddling. Now running on Pi behind a very secure network so don’t encounter any issues

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                                  LosBoricua last edited by

                                  No problem. U have Ubuntu but I think it is Version 18. I think version 20 is not supported.

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                                    spalmisano last edited by

                                    Ive made sure the built in Ubuntu firewall (ufw) was stopped but still nothing on the Echo Show. I’ll start a new thread with background. Glad you got yours running.

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                                      spalmisano last edited by

                                      It may not be supported but the gateway is running fine and the logs show an attempt to connect when the Show is asked. Ive narrowed this down to the DNS rebinding issue, but haven’t figured out how to resolve it on the UDM-Pro.

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                                        AndyAbbott @spalmisano last edited by

                                        @spalmisano

                                        FWIW I’m running Pi-Hole for DNS lookup, more than happy to give you any UDM configurations you need though

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                                        • Monocle
                                          Monocle @spalmisano last edited by

                                          @spalmisano

                                          Did you get this sorted? If the router is blocking DNS resolution to *.mproxy.io then that would definitely be an issue. It would not surprise me if a UDM block against DNS REBINDING by default. My PFSense router does and I had to create an exception to allow this hostname to get resolved inside my private network.

                                          Thanks, Robert

                                          Monocle: https://monoclecam.com
                                          Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                                          • Monocle
                                            Monocle @AndyAbbott last edited by

                                            @AndyAbbott

                                            Apologies for the delayed response but I’m glad to see you were able to get it working. I know we started working on an OSX installer but it may not have been released yet – the installer should create the required firewall exceptions to avoid the issue you ran into — although I have seen some odd behaviors where the OSX firewall in the past.

                                            When you say …

                                            “The only thing I’m concerned about is there’s no login credentials required to look at the stream”

                                            What exactly do you mean? The camera not being configured with a password to protect the stream? Or something with the gateway itself?

                                            Thanks, Robert

                                            Monocle: https://monoclecam.com
                                            Getting Started | Troubleshooting Guide | FAQ | Contact Support

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