Ubiquiti G3 cameras with Echo Show 8
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Still not working, I have copied the exact settings now, it’s a G3 not the pro but I have set the feed to 1080 like you said, Gateway iOS working but when run I get the following back through terminal but Alexa just says “Hmmm the camera isn’t responding”
INITIALIZE RTSP STREAM: Nursery
- NAME : Nursery
- LABEL : PRIMARY
- URL : rtsp://:7447/dD*lnB
- UUID : STREAM:45a90211-736b-4969-87e5-ff6ecbbeb2b2
- SESS : 1617e1b1-40e4-43ae-bf08-2484af39739e
- MODIF : Tue Apr 28 2020 20:06:47 GMT+0100 (BST)
- TAGS : @tunnel
The only other thing I can think is it’s something to do with the security of the UDM but I’m unsure how to set up the relevant rules for that port with me being so new to the platform. Gateway is currently running on my MBP but once I can get it successfully working I will get a Raspberry Pi to run it on
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Have you had any success with this? Im having the same problem on my Echo Show 5, Ubiquiti cameras, and the UDM Pro.
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Sorry just saw your last response. to rule out the UDM Pro. Have you tried to Open the RTSP stream from your laptop using VLC?
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To let you all know, I have been successful, in the end I didn’t have to play with firewall rules at all. Turns out the gateway on OS X was the problem, I’m now running the gateway on a Raspberry Pi and everything is working fine. The only thing I’m concerned about is there’s no login credentials required to look at the stream
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@LosBoricua Yes, VLC plays the RTSP stream just fine.
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What OS are you tuning the gateway on?
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Yes, if you can VLC stream it then it is the gateway. Maybe firewall rules on the device you installed the gateway is the issue.
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@AndyAbbott it’s a Ubuntu 20.04 VM.
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I forgot to say thank you for all your help with the issue!
Does ubuntu run a firewall as default? Not familiar with that OS sorry, I was originally running gateway on OS X which when disabling firewall ran correctly but took a lot of fiddling. Now running on Pi behind a very secure network so don’t encounter any issues
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No problem. U have Ubuntu but I think it is Version 18. I think version 20 is not supported.
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Ive made sure the built in Ubuntu firewall (ufw) was stopped but still nothing on the Echo Show. I’ll start a new thread with background. Glad you got yours running.
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It may not be supported but the gateway is running fine and the logs show an attempt to connect when the Show is asked. Ive narrowed this down to the DNS rebinding issue, but haven’t figured out how to resolve it on the UDM-Pro.
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FWIW I’m running Pi-Hole for DNS lookup, more than happy to give you any UDM configurations you need though
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Did you get this sorted? If the router is blocking DNS resolution to
*.mproxy.iothen that would definitely be an issue. It would not surprise me if a UDM block against DNS REBINDING by default. My PFSense router does and I had to create an exception to allow this hostname to get resolved inside my private network.Thanks, Robert
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Apologies for the delayed response but I’m glad to see you were able to get it working. I know we started working on an OSX installer but it may not have been released yet – the installer should create the required firewall exceptions to avoid the issue you ran into — although I have seen some odd behaviors where the OSX firewall in the past.
When you say …
“The only thing I’m concerned about is there’s no login credentials required to look at the stream”
What exactly do you mean? The camera not being configured with a password to protect the stream? Or something with the gateway itself?
Thanks, Robert
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That’s right, that the authentication is set to none, this isn’t a problem with the gateway but seems to be with UniFi Protect, I can view the RTSP stream without any login credentials which leaves me questioning how secure it is?
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OK, I don’t have any Unifi cameras so I’m not sure why auth has to be disabled on then to get them working. Do you know if they are supposed to support either BASIC or DIGEST authentication?
Thanks, Robert
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In all honesty I’m not sure but I couldn’t get them to work with either of them options selected, I tried creating a user on my UniFi system specifically for the Monocle gateway but couldn’t get it working this way so had to select none in the end
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Yes, this is still an issue for me. Everything on the Protect side is working, as I can use the iOS app, NVR and RTSP stream on VLC just fine. When I was using the USG as a router I could get around the DNS rebinding issue with editing a config file on the USG, but since moving to the UDM Pro Ive not found a way to get the feed to display on the Echo Show.
*.mproxy.io is not resolving when querying internally, so Im confident that’s the issue. If I can’t use a config file on the filesystem, is there some other (UDM-P or otherwise) workaround to get those address to resolve internally?
Thanks for reviving the post; any insight will be helpful.
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I can’t help too much on the Unifi specifics but another option would be if you are able to add your own static DNS record to your router. You could add your specific
*.mproxy.ioDNS entry (show on startup in Monocle Gateway log) and have it pointed to your local IP address of the machine hosting your Monocle Gateway. Alexa devices will only connect to real DNS hostnames, not addresses that only include IP addresses – its stupid but its what Amazon requires.Thanks, Robert
