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    Help with 4k camera on Show 5 on Surveillance Station

    Synology
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    • P
      Paul last edited by

      Hi,

      After finally getting my DNS binding issue figured out, I am trying to get the RTSP stream from my Synology Surveillance Station onto my Show5. I can show the “low quality preview” stream directly from the camera itself. Once I try to use the Synology it fails. I realize there is a 1080p limit to the Show 5. I have “Stream 2” set to the lower quality preview stream.

      Is there a way to access the lower quality stream from the Synology? I’m assuming the 4k is killing the Show.

      Thanks,
      Paul

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      • Monocle
        Monocle @Paul last edited by

        Hi @Paul,

        I’m not sure about Synology exposing the lower resolution stream. I looked on my system but I did not see any obvious options to share the secondary stream. This might be a good question for Synology support.

        The Show 5 and 8 will definitely choke on streams above 1080P.

        Do you need to access the stream via Synology or can you simply access the stream directly from the camera itself?

        Thanks, Robert

        Monocle: https://monoclecam.com
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        • P
          Paul last edited by

          Hey Robert,

          Luckily the Reolink cameras have a lower quality RTSP link that I can tap into. Thanks for the suggestion.

          Thanks,
          Paul

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