Help with 4k camera on Show 5 on Surveillance Station

[Paul]

Hi,

After finally getting my DNS binding issue figured out, I am trying to get the RTSP stream from my Synology Surveillance Station onto my Show5. I can show the “low quality preview” stream directly from the camera itself. Once I try to use the Synology it fails. I realize there is a 1080p limit to the Show 5. I have “Stream 2” set to the lower quality preview stream.

Is there a way to access the lower quality stream from the Synology? I’m assuming the 4k is killing the Show.

Thanks,
Paul

[Monocle]

Hi @Paul,

I’m not sure about Synology exposing the lower resolution stream. I looked on my system but I did not see any obvious options to share the secondary stream. This might be a good question for Synology support.

The Show 5 and 8 will definitely choke on streams above 1080P.

Do you need to access the stream via Synology or can you simply access the stream directly from the camera itself?

Thanks, Robert

[Paul]

Hey Robert,

Luckily the Reolink cameras have a lower quality RTSP link that I can tap into. Thanks for the suggestion.

Thanks,
Paul