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  • Hy,

    I have tried to create an account, but I do not receive a confirmation mail.
    When I try to log in, I am informed that the mail is already taken.
    If I then choose forgotten password, I get the info that a mail was sent, but nothing arrives.
    How do I get a valid account?

  • Do you receive e-mails sent by others to the address you’re using? Can you send email “From:” the address you’re using?
    If yes to both, try contacting support using the link they include in new account notifications:

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