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    Amazon Echo Show 10 inch

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    • J
      jshimota last edited by

      Hey Robert. glad you’ve got a unit now. I had to return mine or I would have been stuck with it - I’ve already replaced it with a 10" gen 2 and I’ve been running fine throughout my environment.

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      • D
        Dalecway @Monocle last edited by

        @Monocle Good to hear that it works now. My gen 3 also updated as soon as I turned it on but apparently it was an older os than what you are using. I was at the end of my 30 days with Amazon so I returned both of my GEN 3’s. I got another GEN 2 10 inch and I’m very happy now. All of my cameras work fine on the gen 2. Thanks for everything you do.
        Dale Conway

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        • Monocle
          Monocle last edited by

          I may end up returning this one as well.
          The panning trick is somewhat of a gimmick and I’m not sure it’s worth the hefty price.

          Monocle: https://monoclecam.com
          Getting Started | Troubleshooting Guide | FAQ | Contact Support

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          • J
            Jouster-74 @Monocle last edited by

            @Monocle Robert…you are a superstar…everything is all working again just as you said it was…apols for letting you know so late but Ive only just had a chance to look into this again as assumed it was still dead…

            Hope all is well for you and again thanks for your continued efforts

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            • M
              MacUsers last edited by

              I know I’m late for the party but just last night I installed the Monocle Gateway and my HikVision stream(s) worked (with a delay of about 12sec.) on Echo Spot straight away.
              I’m not about order the Echo Show 10 G3 and just wanted to ask: Is it working with Monocle as expected with updated firmware/OS? I won’t be going through ordering and returning if it still doesn’t.

              -San

              Monocle 1 Reply Last reply Reply Quote 0
              • Monocle
                Monocle @MacUsers last edited by

                @MacUsers

                As far as I know I’m the only reported working success story on the Echo Show 10 Gen 3.
                I never experienced it not working so it’s hard to say if its a camera compatibility issue or if some Amazon firmware/system update occurred that fixed the original issue.

                So at this point, all I can suggest is that you try and it see … with the caveat that you may end up having to return it if it does not work for you.

                Thanks, Robert

                Monocle: https://monoclecam.com
                Getting Started | Troubleshooting Guide | FAQ | Contact Support

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