Categories

• Announcements

  Announcements regarding the Monocle platform, services and apps.

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  {{ PANEL(danger, ATTENTION): As of July 2019, Wansview cameras are no longer working on FireTVs with FireOS 6.2.6.4. This includes FireTV 4K (Gen2), FireTV 4K Stick, FireTV Cube, Toshiba 4K Fire Edition. Wansview cameras are also confirmed not working on Echo Show 5 devices. At the time of this writing, Wansview cameras are working on older FireTV 4Ks running FireOS 5.2.7 and Echo Show (Gen1), Echo Show (Gen2) and Echo Spot. There is not currently a workaround available. We will be working with Amazon support to try and get these cameras working again. }}

• General Discussion

  A place to talk about whatever you want

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  Hello everyone, unfortunately the camhi skill has not worked for many years, I read that through the monocle service it was possible to view the camera on Alexa Echo show 8 2nd generation. In my case I have an ip camera Ctronics, which only works with camhi app. I can’t get it to display on Amazon Alexa at all. The streaming I use on VLC works, but on Echo show, via monocle, unfortunately not… It gives me error “mmmh” the camera does not respond, and does not display anything. What should I do? Help me. The camera is of high quality.
  This Is the stream VLC: rtsp://192.168.178.180:554/12/cam1/onvif-h264

• Equipment / Hardware

  Hardware specific topics such as Alexa devices, IP cameras and NVRs.

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  C

  @jwwhite This is an old thread. But I just got my SV3C camera working Monocle to Alexa.

  I used rtsp://<ip>:554/stream0 for the URL

  Authentication: DIGEST
  Audio Codec: None
  Tags: @proxy @noaudio

  What finally fixed it for me was to login to the camera configuration, set the resolution to 1080P and save the profile and disable the audio

  Hope this helps someone. Might work for other generic IP cameras too

• Feature Requests

  Discuss feature request and how to improve Monocle.

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  Hello there!
  Do you guys have any prospection on bringing Monocle to Brazil?
  It doesn’t even need to be in Portuguese. The great majority of Brazilians that already use it, do so in English…
  The problem is that, to use it in Brazil, you need to transfer your account region to another country, what makes all your subscriptions be cancelled. So, if you have all your household subscriptions on said account, you can’t do the procedure.

  Please! Bring the skill to our country, we already use it, but some of us are being kept from using it. There is no skill for ip cameras in our country, every single one we have to change the region to abilitate it.

• Beta

  Topics & discussions for BETA testing.

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  @Monocle thanks again Robert.

• Support

  Need specific help getting? Post for for technical support.

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  Hi there,

  I’m trying to setup my camera on Monocle with gateway and it’s not working. I can open the rtsp feed on VLC but when i try to open the camera on my Echo Show 8 it says the camera is not responding, with this on the gateway log:

  ad1129db-2c33-42f1-91f7-618b8fe8d335-image.png
  Can anyone help?

• Frequent Asked Questions

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