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Welcome to the new Monocle Forums!

This is a place for Monocle's user community to collaborate, discuss features and provide support for the growing number of Monocle users.

Categories

Announcements

Announcements regarding the Monocle platform, services and apps.

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ATTENTION As of July 2019, Wansview cameras are no longer working on FireTVs with FireOS 6.2.6.4. This includes FireTV 4K (Gen2), FireTV 4K Stick, FireTV Cube, Toshiba 4K Fire Edition. Wansview cameras are also confirmed not working on Echo Show 5 devices. At the time of this writing, Wansview cameras are working on older FireTV 4Ks running FireOS 5.2.7 and Echo Show (Gen1), Echo Show (Gen2) and Echo Spot. There is not currently a workaround available. We will be working with Amazon support to try and get these cameras working again.
General Discussion

A place to talk about whatever you want

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@cbunting What is the camera’s/NVR’s native resolution for this stream? The Echo Show 5 is limited to 1080p or lower streams. Also, you could try other tags such as @proxy-tcp or @tunnel?
Equipment / Hardware

Hardware specific topics such as Alexa devices, IP cameras and NVRs.

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Echo Show 5 [2019] The Monocle skill can be used to display local IP camera feeds to your Echo Show 5. The Echo Show 5 is supported however, only when running the Monocle Gateway service locally on your network.** Please see the compatibility requirements/notes below. Buy Echo Show 5 on Amazon Compatibility Notes/Requirements PREREQUISITE The Monocle Gateway service is required because the latest Amazon Alexa enabled device implement further restrictions and only permit RTSP connections from these devices to camera endpoints over encrypted (TLS) transport layer and only permitted to connect on port 443 using fully qualified domain names with valid a SSL certificate. These rigid requirements make it near impossible for most IP cameras to work directly with Alexa devices and thus the Monocle Gateway service acts as a bridge by fulfilling these requirements and enabling communications with your local IP cameras. RESOLUTION COMPATIBILITY This model seems to have a bug/defect/limitation that prevents camera streams above 1080P from displaying the video on screen. Please use a camera feed with a resolution at or below 1920x1080. CAMERA COMPATIBILITY Some IP cameras that are confirmed working with existing/prior Alexa devices are NOT working with the new Echo Show 5. This includes Wansview cameras. PURCHASE: https://amzn.to/2Jwnn12
Feature Requests

Discuss feature request and how to improve Monocle.

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@Monocle Support for French [CA] was added on 2019-04-02.
Beta

Topics & discussions for BETA testing.

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How To Install Monocle Gateway on a Synology NAS as a Docker Container Article: https://monoclecam.com/monocle-gateway/install/synology
Support

Need specific help getting? Post for for technical support.

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L

Thanks, I was able to discover the URL which worked with VLC but didn’t work on Alexa, with the screen seeming to flash as if it was trying to connect but couldn’t. Would that be an incompatbility on my cameras side?
Frequent Asked Questions

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