Categories

• Announcements

  Announcements regarding the Monocle platform, services and apps.

  10
  Topics
  12
  Posts

  

  {{ PANEL(danger, ATTENTION): As of July 2019, Wansview cameras are no longer working on FireTVs with FireOS 6.2.6.4. This includes FireTV 4K (Gen2), FireTV 4K Stick, FireTV Cube, Toshiba 4K Fire Edition. Wansview cameras are also confirmed not working on Echo Show 5 devices. At the time of this writing, Wansview cameras are working on older FireTV 4Ks running FireOS 5.2.7 and Echo Show (Gen1), Echo Show (Gen2) and Echo Spot. There is not currently a workaround available. We will be working with Amazon support to try and get these cameras working again. }}

• General Discussion

  A place to talk about whatever you want

  116
  Topics
  496
  Posts

  C

  @Rogério Bom dia,

  Ainda não conseguiu conectar?

  Talvez eu consiga te ajudar com algo.

  Abraço

• Equipment / Hardware

  Hardware specific topics such as Alexa devices, IP cameras and NVRs.

  268
  Topics
  949
  Posts

  B

  Hello Friends,

  I have a question concerning the configuration of Herosspeed Cameras in Monole an Alex.
  Since a few years I’m running an 16 Port herospeed NVR wit 8 POE IP 2 MP Full HD cameras connected.
  The hardware was distributed ba DVS Germany.

  The RTSP-Stream for each camera can be accessed at the NVR with the syntax rtsp://[UID]:[PW]@[DYNDNS-adress].ddns.net:554/[Port]/

  I have no chance to configure the rtsp Stream with included UID and PW at the monocle-portal.

  There is als noc chance to change the the rtsp URL in the Software of the NVR.
  I also have no chance to get an FW update vrom DVS oder an updated version from herospeed.

  I installed the Monocle Skill in my Alexa.

  When configuring the rtsp stream with basic or digest authentication, Alexa says “camera does not respond”.

  I also tried all comibinations tagging the cameras i.e. with @tunnel and started a configured monocle gatewayservice on my windows PC, but nothing helped.

  Has somebody an idea for me, how to configrure the rtsp-streams of my Herospeed NVR? at the moncocel Portal ???

  Thanks for your help or Idea in advance

• Feature Requests

  Discuss feature request and how to improve Monocle.

  60
  Topics
  204
  Posts

  J

  Hello! ;)

  Have plans for activation in Brazil?

• Beta

  Topics & discussions for BETA testing.

  54
  Topics
  245
  Posts

  C

  @iorifly said in Using the skill Brazil [ANSWERED]:

  Esteemed,
     Sorry if this is the wrong place. But I need help! I got a alexa echo show 5. I would love to use MONOcle. However, the skill is not enabled for my language. How do I make this request? To use I need to install the Monocle server on my pc?
  But first I need to have the skill available for my country. Can anyone help with the way?

  Hello @iorifly.
  I could solve this problem changing my default country on amazon settings to United States.
  You should look for “preferences” under the menu “content & devices”.
  This way you can enable the skill, and move back to Brazil.

  Regards

• Support

  Need specific help getting? Post for for technical support.

  434
  Topics
  2338
  Posts

  C

  I recently bought some outdoor TP-link tapo cameras and some echo show 5’s 3rd gen too. I can access the cameras using the tapo skill but the streams time out after 10 minutes. The tapo cameras support rstp and ive successfully connected to them using vlc and port forwarded 554 externally through my router. When i ask alexa to show the cameras she says that they are unavaliable, the activity monitor on monicle however shows that there was a request send by the echoes. I could be missing something simple however.
  please let me know info/logs you need to see
  Cal

• Frequent Asked Questions

  Check here for a answered to the most commonly asked questions .

• Donate / Contribute

  Help support this service with a donation or contribution. We appreciate your support!