Categories

• Announcements

  Announcements regarding the Monocle platform, services and apps.

  10
  Topics
  12
  Posts

  

  ATTENTION As of July 2019, Wansview cameras are no longer working on FireTVs with FireOS 6.2.6.4. This includes FireTV 4K (Gen2), FireTV 4K Stick, FireTV Cube, Toshiba 4K Fire Edition. Wansview cameras are also confirmed not working on Echo Show 5 devices. At the time of this writing, Wansview cameras are working on older FireTV 4Ks running FireOS 5.2.7 and Echo Show (Gen1), Echo Show (Gen2) and Echo Spot. There is not currently a workaround available. We will be working with Amazon support to try and get these cameras working again.
• General Discussion

  A place to talk about whatever you want

  89
  Topics
  322
  Posts

  J

  so the choice of DNS that either your ISP uses by default, or the one that you pick if you do set one manually, appears to have an impact, at least via my current ISP (for which everything else has worked). Googles servers (8888 and 8844) both cause the gateway to NOT work…and no video to be displayed…I leave the system to settle after the change for uptown 24 hours but it never works…then i change to another DNS option (cloudflare in the first instance 1111 or 1001 and then it just works s it should. Now I don’t know the ins and outs of how or why this would make a difference but it is certainly worth looking at for those that are having connective issues of any sort. I should really try the Synology Docker version again but I’m not sure I can be bothered as know this is now working as it should
• Equipment / Hardware

  Hardware specific topics such as Alexa devices, IP cameras and NVRs.

  202
  Topics
  772
  Posts

  

  Echo Show 8 [2019] The Monocle skill can be used to display local IP camera feeds to your Echo Show 8 The Echo Show 8 is supported however, only when running the Monocle Gateway service locally on your network.** Please see the compatibility requirements/notes below. Buy Echo Show 8 on Amazon Compatibility Notes/Requirements PREREQUISITE The Monocle Gateway service is required because the latest Amazon Alexa enabled device implement further restrictions and only permit RTSP connections from these devices to camera endpoints over encrypted (TLS) transport layer and only permitted to connect on port 443 using fully qualified domain names with valid a SSL certificate. These rigid requirements make it near impossible for most IP cameras to work directly with Alexa devices and thus the Monocle Gateway service acts as a bridge by fulfilling these requirements and enabling communications with your local IP cameras. RESOLUTION COMPATIBILITY This model seems to have a bug/defect/limitation that prevents camera streams above 1080P from displaying the video on screen. Please use a camera feed with a resolution at or below 1920x1080. CAMERA COMPATIBILITY Some IP cameras that are confirmed working with existing/prior Alexa devices are NOT working with the Echo Show 8. This includes Wansview cameras. PURCHASE: https://amzn.to/3f9bgFm
• Feature Requests

  Discuss feature request and how to improve Monocle.

  39
  Topics
  145
  Posts

  D

  Hmm. Well I tried accessing my Amcrest camera through the Blue Iris RTSP stream in the same way. The resolution for that one is already supported, but still no success. It seems this issue won’t be resolved by adding the missing resolution, although maybe it’s still one part of the solution. Maybe I should have posted to support instead of feature requests.
• Beta

  Topics & discussions for BETA testing.

  48
  Topics
  214
  Posts

  R

  Figured this out. If you are running Unifi Video as a docker container as well as Monocle Gateway you are going to have problems. If you follow the guide on here for installing the Monocle Gateway it advises you to configure it to run on a macvlan using a different IP to your Synology. This is because Synology normally uses port 443 however I already had my Synology running on a different port so 443 was free. Therefore I redeployed the Container without the Compose file and set the Container to use the same network as the docker host. I now have all my cameras functioning.
• Support

  Need specific help getting? Post for for technical support.

  251
  Topics
  1486
  Posts

  B

  Using basic auth is not a good solution for those of us who use Axis Camera Station. Digest appears to not be working with Monocle. Would be great if this could be fixed.
• Frequent Asked Questions

  Check here for a answered to the most commonly asked questions .

• Donate / Contribute

  Help support this service with a donation or contribution. We appreciate your support!