@Monocle said in Cannot get it Working :-(:

@Alarm_guy1
Based on the log the gateway is still not receiving inbound requests from Alexa.
From another computer (not the gateway) try to perform a NSLOOKUP command using the FQDN (ea400744-dbb9-4a49-864a-2f31f366xxxx.mproxy.io)
nslookup ea400744-dbb9-4a49-864a-2f31f366xxxx.mproxy.io

It should resolve to your private IP address where the gateway is running inside your network.
Is the HOST address (192.168.x.x) reported at the beginning of the log the correct IP address for this machine? The Monocle Gateway will attempt to automatically detect the IP address but sometimes if there are multiple addresses associated to the computer, it can assign the wrong one.
Are the Alexa devices are the same network as the Monocle Gateway … meaning they are not on a Guest WiFi network or isolated VLAN? The Alexa devices will need to communicate directly with the gateway on the local network.
Thanks, Robert

Right back on this for today anyway:
nslookup.jpg

The nslookup results posted.

The only issue I think is I have a Ubiquity Unifi WiFi extender but the as my router now doesnt have built in WiFi.
the Pi that monocle is on is hardwired into a switch that is connected to the switch that the Unifi is connected to…

it would be good to get this going :-)

cheers for the continued help

Hello Robert,
Thanks for your help. I got most of the cameras working. I had to make sure audio stream was off from cameras themselves and remove the @ noaudio tag from gateway and go back to @tunnel only. The gateway seemed to be getting bogged down trying to remove the audio causing excessive buffering. This got all cameras except 1 to show for a period of 40 seconds before disconnecting. The other one is a different model openeye PTZ and it doesn’t respond at all no matter what I do.

Is it normal for the fire tv to disconnect automatically after 40 seconds?
Also, while this works on the fire tv, I have had no luck with the 4k version.

Best regards
Jacob

https://v380-camera.com/collections/indoor-ip-camera/products/vrt-h13-720p-wireless-night-ip-camera
This camera.

@Meteosat007

Thank you for raising this issue. IT HAS NOW BEEN RESOLVED and all services should now be fully functional.

Thanks, Robert

@seeker_ktf

Thank you for raising this issue. IT HAS NOW BEEN RESOLVED and all services should now be fully functional.

Thanks, Robert

@Jouster-74

The SSL certificate issue HAS NOW BEEN RESOLVED and all services should now be fully functional.

Thanks, Robert

@Jouster-74

Glad to hear its all working as expected now.

Thanks for the update! Robert

@tlkg
Thanks for confirming … and you are most welcome!

@Jouster-74

Glad to hear its working now! Thanks, Robert

Many thanks for your prompt reply and for your further explanations.
Even if we can not fix my issue, this is really great support.

Have a nice weekend!

Thanks again, Markus

@Fred-Haake Dann folge doch mal den Anleitung. Für den Show 5 wird das Gateway benötigt.

@dojohnso

Thank you for confirming its working now!

@Legsmaniac

Glad to hear it and you are most welcome!

Excellent. Thank you once again.
I tried to find this information but nothing came up.
Or maybe I’m tired after trying to get the Sricam and C1 cameras working!! :smile:

Right, I have just one more question for tonight which requires a new topic but I’m already expecting the answer with be “No chance!” lol

Hi,

I have the same setup; was a resolution found?

Thanks
Jamie

Dahua IPC-HFW2100 cameras are working.

Image 1.jpg