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    • B

      Monocle don't works on Echo show
      • berto1886

      2
      0
      Votes
      2
      Posts
      699
      Views

      B

      @berto1886 My fault, problem solved. I’d to add a second address to my raspberry (where monocle gateway is installed) where the 443 door is totally dedicated to this service and not in sharing with apache server

    • W

      Alexa recognizes the camera via Monocle Gateway, but no stream.
      • Weini

      7
      0
      Votes
      7
      Posts
      184
      Views

      W

      @vmsman how can i find you there?

    • A

      Error connection with alexa
      • AlexD

      1
      0
      Votes
      1
      Posts
      85
      Views

      No one has replied

    • C

      Unable to enable alexa skill (auth issue)
      • c240amg

      2
      0
      Votes
      2
      Posts
      84
      Views

      Monocle

      @c240amg

      Working on this issue today and it should be up and working later today.
      Thanks, Robert

    • J

      Mac OS Error Gateway Exception Spawn
      • justincheger

      1
      0
      Votes
      1
      Posts
      46
      Views

      No one has replied

    • S

      DNS Resolution Issues with Monocle Gateway on Raspberry Pi
      • Sanvi

      2
      0
      Votes
      2
      Posts
      144
      Views

      S

      Hello everyone,
      I wanted to share the solution to my DNS resolution issue I encountered with the Monocle Gateway running on my network, which might be helpful for others experiencing similar problems.
      Setup:
      Cameras: UniFi G3
      Controller: UniFi Cloud Key Gen2 Plus
      Display Device: Echo Show 8
      Router: FRITZ!Box 7590
      Issue:
      I was facing persistent DNS resolution errors with the Monocle Gateway service, which prevented my Echo Show from accessing the camera stream. The error message indicated a DNS resolve error for the Monocle DNS address.
      Solution:
      The issue was related to DNS-Rebinding protection on my FRITZ!Box 7590. Here is how I resolved it:
      Access the FRITZ!Box Interface:
      Open a web browser and go to http://fritz.box.
      Log in with your FRITZ!Box credentials.
      Configure DNS-Rebind Exceptions:
      Navigate to “Home Network” > “Network” > “Network Settings”.
      In the “DNS-Rebind-Schutz” section, add the problematic DNS hostname to the exceptions list.
      Click “Apply” to save the changes.
      Restart the FRITZ!Box:
      Go to “System” > “Backup” > “Restart” and click “Restart”.
      After making these changes, the DNS resolution issue was resolved, and the Monocle Gateway service started working correctly with my Echo Show.
      I hope this helps anyone facing similar issues.

    • R

      This topic is deleted!
      • robd

      1
      0
      Votes
      1
      Posts
      1
      Views

      No one has replied

    • S

      Video Resolution gone from portal
      • sfordham

      3
      0
      Votes
      3
      Posts
      78
      Views

      S

      @Monocle Hi Robert, unfortunately it seems to have as it was working for so long i hadn’t changed the settings, I have a Unifi G4 Doorbell, and because the high resolution was higher than 1080, i chose medium resolution at 960x720, when first trying it would not work, so i then had to set the video resolution to 1080 and it would work. I’m really not sure what else it may have been as i hadn’t changed a thing.

    • R

      Alexa Skill can't be enabled
      • Rockwell2020

      2
      1
      Votes
      2
      Posts
      57
      Views

      Monocle

      @Rockwell2020

      I have been working on the service backend heavily today; so there were some extended outages today.
      Please try it again now. You may have to re-link the Monocle Skill to your Alexa account.

      Thanks, Robert

    • S

      Authentication Error even when new token
      • sheminasalam1

      44
      0
      Votes
      44
      Posts
      1705
      Views

      Monocle

      @deepbluesee

      I have been working on the service backend heavily today; so there were some extended outages yesterday/today.
      Please try it again now. You may have to re-link the Monocle Skill to your Alexa account.

      Thanks, Robert

    • J

      Authentication issue when logging in from Alexa app
      • JaBaga

      2
      2
      Votes
      2
      Posts
      84
      Views

      Monocle

      @JaBaga

      I have been working on the service backend heavily today; so there were some extended outages yesterday/today.
      Please try it again now. You may have to re-link the Monocle Skill to your Alexa account.

      Thanks, Robert

    • M

      Unable to login through Alexa app
      • mjbarnetto

      2
      1
      Votes
      2
      Posts
      66
      Views

      Monocle

      @mjbarnetto

      I have been working on the service backend heavily today; so there were some extended outages yesterday/today.
      Please try it again now. You may have to re-link the Monocle Skill to your Alexa account.

      Thanks, Robert

    • G

      Camera not working on echo show
      • Graham2607

      3
      0
      Votes
      3
      Posts
      111
      Views

      G

      @Monocle
      Hi Robert
      All working now
      Many thanks
      Graham

    • B

      Monocle Gateway Crashing on Synology DSM 7
      • bocadano

      1
      0
      Votes
      1
      Posts
      69
      Views

      No one has replied

    • J

      Unifi Cameras Stopped Working within the last month or so
      • jbeebe001

      1
      1
      Votes
      1
      Posts
      80
      Views

      No one has replied

    • M

      Problems with Unifi G5 Bullet and Echo Hub
      • Morbus

      5
      0
      Votes
      5
      Posts
      309
      Views

      J

      Just confirmed this is exactly my issue too. UniFi cams work on echo show 8 but not on echo hub. Thought I was going crazy.

    • M

      Help please, Camera Jidetech P10-4x-5MP
      • Meigel

      1
      0
      Votes
      1
      Posts
      68
      Views

      No one has replied

    • S

      RTSP ENDPOINT RESPONSE ERROR
      • sergiobaiao

      1
      0
      Votes
      1
      Posts
      81
      Views

      No one has replied

    • Y

      Multiple cameras issue
      • yoyo073

      1
      0
      Votes
      1
      Posts
      84
      Views

      No one has replied

    • M

      no registration of dynamic record on mproxy.io
      • modenet

      2
      0
      Votes
      2
      Posts
      99
      Views

      M

      no answers?

    • undefined


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