Seems to have fixed my issues. Is this still in beta coming up on year now?

@rbull said in Run the Gateway in the background:

Hey all, do you know how you can run the gateway program in the background and start automatically on a windows restart?

So complete instructions are here :
https://monoclecam.com/monocle-gateway/install/windows

See the section about running it as a service.

When had it running on my Win machine, I didn’t bother running it as a service, I added it to the start menu, so it would run on boot up. I’m an idiot and just wanted access to the session window all the time and had bat files to stop and restart it w/o going to the cmd line. Once covid hit, and everyone working from home we had a lot of losses of the internet, and it was simplier to see when it was down, and stop and restart it, the way I was set up.

Now I’m running it on a headless RPi, and access it with VNC viewer as I wish.
I have the RPi restart each night, and it just seems more robust on the RPi than it was on my Win7 machine/workstation that was very busy all day long.

Hello @pocoto
You can easily activate the monoclecam skill changing your account to USA.
Then you can come back do brazilian account

@arthur360

Hi what cameras are you using?
How are you adding the cameras to the monocle web interface (direct to the camera or through the DVR)?

Can you post more of your log? (The part with io.proxy address)

Hopefully we can help

@yvm_22 I also wanted to add that I tried using all the tags suggested on monoclecam.com troubleshooting session.
I used the following tag combinations, but to no avail.

@tunnel
@tunnel, @noaudio
@proxy
@proxy, @noaudio

@Monocle mine did not get fixed automatically. I tried restarting the container which did not resolve the issue either. The only thing that fixed it was to stop the container and then start it a minute later. Now everything is back to working.

I have a video on this subject. Hopefully this will help:

If that doesn’t help, join my chat at:
https://chat.scottibyte.com/

@brianjd My experience with Monocle has been that it always tends to work perfectly with the Echo Show 10 and not with the 5 or 8.

@ferrellsl Thanks for the tip. I did have it at 1080p because I thought the Echo Show 5 (I accidentally put 4 in my original post) supported it. However, I did change the camera to 720p and it didn’t fix the issue. I’ve tried everything I can think of. So frustrating.

@calumartin So after a month of troubleshooting and being a bit of a numpty I’ve narrowed my issue down to Vodafone blocking dns rebinding on their routers with no way of turning it off whatsoever.
I recently moved to their Pro2 fibre 900 plan with all the bells and whistles including a VoIP landline, which if I wanted to, I could trade for using my own router but unfortunately, I still use my landline daily.
With what I’ve seen on the patchiness of the show 5 gen3’s working at all I’m gonna wait to see if they get supported better before I get a seperate line run for my landline.
Its a shame because I went for the pro package as I thought there might be more functionality.

@ericwass It could be a new OS or something. The 5 gen 3 is definitely different than my 5 gen 1. I think I like the gen 1 better.