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    Unifi Camera Update! (Fix Available for Testing Now)

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    • S
      SchmuFoo @Mooose last edited by

      @Mooose said in Unifi Camera Update! (Fix Available for Testing Now):

      Could someone post the commands needed to update my Monocle Gateway on a RPi from 0.0.4 to 0.0.6? I am a little rusty with Linux. I am having the same issues where Alexa cannot display my Unifi cameras. That function quit about 6 months ago.

      curl -O https://download.monoclecam.com/monocle-gateway/monocle-gateway-0.0.6-beta/linux/monocle-gateway-linux-raspi-v0.0.6.deb
      systemctl stop monocle-gateway
      sudo dpkg -i monocle-gateway-linux-raspi-v0.0.6.deb
      systemctl status monocle-gateway
      monocle-gateway --tail
      
      
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        4th8 last edited by

        Anyone else keep getting their posts flagged as spam?

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          4th8 last edited by

          When I attempt to connect through the gateway to the camera I get the message that the camera is not responding.

          In the gateway i get this 3 times

          abfcdede-e5d0-4545-b00c-548cbaa53d11-image.png
          becb150e-f05d-4382-804e-d0261e6ba55c-image.png
          ffd6d7a3-bb29-489f-8520-caed2f53c74d-image.png

          Anyone have any ideas of what i can do to troubleshoot this?

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            RS @4th8 last edited by RS

            @4th8
            Could you let us know a bit more info

            What version of Gateway are you running?
            What device are you running it on?
            What cameras do you have?
            Has this been working and just stopped or never worked?

            Thanks

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            • S
              SchmuFoo @4th8 last edited by

              @4th8 I had the same problem until I updated to the Gateway Version 0.0.6

              https://forum.monoclecam.com/post/4541

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                4th8 last edited by

                Sorry I had created a post that had all that information in it but it kept getting flagged as spam for some reason. This is my initial setup. I just got the Alexa for my wife for Christmas.

                I am using an alexa show 8.
                I have tried both 0.0.4 gateway as well as 0.0.6 (I am on 0.0.6) at this point.
                Cameras are ubiquiti g4 pro.’

                Thanks for the help!

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                  Mooose @SchmuFoo last edited by

                  @SchmuFoo Thanks for the reply. I am up and running again.

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                    RS @HomeTechDad last edited by

                    @4th8 I don’t have any g4 cameras myself however some users have reported it not working with certain resolutions, however switching on the 1080p resolution as reported below and then using that stream appeared to great round the is issue. Are you able to try?

                    @HomeTechDad said in Unifi Camera Update! (Fix Available for Testing Now):

                    @RS Thanks for the suggestion! G4 typically only outputs 3 stream presets 640p, 720p, and 4k. However, I found this link with instructions to enable a 1080p output: https://community.ui.com/questions/UVC-G4-PRO-is-able-to-produce-1080p/a30a8dc4-80c7-4e17-bc5a-6d0c07467689#answer/87194840-96e2-4013-a83f-960f19576f05

                    This finally fixed my issue!! Thank you so much @RS!!

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                      RS @4th8 last edited by

                      @4th8 Also you do need to be on version 0.0.6 for ubiquity cameras as their latest update changed the format of some of the video streams

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                        4th8 last edited by

                        @RS Your awesome! That seems to have worked. At least without audio.

                        Now i just need to figure out if i can get audio to work

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                          4th8 last edited by

                          For the next person trying to do this…

                          To get a Unifi G4 Pro camera to work.
                          0610e060-e752-4ddd-b616-0003baf7f4d7-image.png

                          • Use the tags @fixaudio and @tunnel.
                          • Set the audio codec to G711
                          • Set the video quality to 1080p
                          • Within the camera itself turn on high frame rate mode

                          Camera > recording > recording quality > toggle high frame rate mode.
                          3fe91df7-565e-4478-bc71-4f1a5b598cb2-image.png

                          Just got it working! Thanks everyone for the help!

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                            RS @4th8 last edited by

                            @4th8

                            That’s good news, I have mine without audio as it’s in Optus living room and the constant car/wind/people noise is annoying :)

                            But I do believe that audio does work, when creating the camera in the monocle portal, in the tags settings have you got “@tunnel @fixaudio” entered?

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                              RS @4th8 last edited by

                              @4th8

                              HaHa you beat me to it! Glad all is working

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                                4th8 last edited by

                                Only real downside I have found is that by turning on high framerate it disables 4k recording. If anyone has a way around that it would be great.

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                                  rstraniero @bk last edited by

                                  @bk I could still use the hacked version. Would it still be possible to get a copy?

                                  Thanks!

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                                    bk @rstraniero last edited by

                                    @rstraniero
                                    I should (I don’t throw anything out-still got emails from the 90’s), but it’s not mine to give out to be honest.
                                    @Monocle Rob has/had it… so you could message him and ask. Or if he give me permission, I could make available. But again, it’s not mine to share / distribute.

                                    Frankly , it’s very easy to get a Pi up and running. I know they are sort of hard to get, but they are out there for reasonable monies in all you need to get going kit form for ~$165 Pi48m. (seems they wont sell them as just boards lately)
                                    And Rob has a very good step by step. I recommend you take the plunge… This is a gateway on your network , so best to keep security on the forefront. The “hacked” Win7 version, has no promises of being up to date security wise due to the hacking Rob did to get a running version, hence dropping the Win7 support. He more or less did it as a proof of concept of where the issues where and are.

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                                      bk @rstraniero last edited by

                                      @rstraniero
                                      Please understand, I’m respecting @Monocle Rob I.P.

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                                        rstraniero @bk last edited by

                                        @bk Thanks for the reply…I’ll take a look at the PI solution…take care, Roberto

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                                        • Monocle
                                          Monocle last edited by

                                          I have no problem with the “hacked” Windows 7 version being made available.
                                          In fact, here is the public link to it:
                                          https://archive.monoclecam.com/monocle-gateway/monocle-gateway-0.0.6-beta/windows/monocle-gateway-windows-x64-v0.0.6-WIN7-HACK.zip

                                          Please just be aware that there is no official support for Windows 7 as of v0.0.6 nor going forward. If I recall it had something to do with underlying support discontinued in the dependency framework.

                                          Thanks, Robert

                                          Monocle: https://monoclecam.com
                                          Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                                          • Monocle
                                            Monocle last edited by

                                            As @bk suggested there are elecellent alternatives such as running on a Raspberry Pi. You can also alternatively run it in a virtual machine or as a Docker container — albeit a Raspberry Pi (or similar SBC) may be the easiest if you are not familiar with VMs or Docker. The only requirement is that it must expose port 443 on your private network. (Not publicly to the Internet!).

                                            I have personally run it on the following platforms over the years:

                                            • Raspberry Pi
                                            • MacOS
                                            • Ubuntu Virtual Machine on VMWare ESXi
                                            • Ubuntu Virtual Machine on Proxmox
                                            • Synology NAS Docker Container
                                            • QNAP NAS - using Docker Container (via Container Station)
                                            • QNAP NAS - using Ubuntu Virtual Machine (via Virtualization Station)

                                            I have previously run it on Windows for testing, but never really long term.

                                            Monocle: https://monoclecam.com
                                            Getting Started | Troubleshooting Guide | FAQ | Contact Support

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