@c240amg

Working on this issue today and it should be up and working later today.
Thanks, Robert

@vmsman how can i find you there?

To me looks like that the initial connection Alexa -> Gateway and afterwards Gateway -> camera works, but hangs right after, not sure how to proceed

I have the Echo Hub too and had such a hard time getting my cameras online. I use local IPs for the cameras basic authentication and I run the gateway with API’s and as a service. Once I did that I got everything to run.

@berto1886 My fault, problem solved. I’d to add a second address to my raspberry (where monocle gateway is installed) where the 443 door is totally dedicated to this service and not in sharing with apache server

@bocadano I’ve got the same problem, infact after a lot of trials and attempts I’ve been arrived at the conclusion that the problem is the new generation of echo show

@bocadano I finally used Synology docker to get it to work.

@chrisko

I’ve had the same problem no matter what settings I used.

@vmsman Thank you for replying. I went to your chat, but not sure what to do there. Are you affiliated with Monocle? Thanks again!

For anyone else who runs into this i never did resolve it, i just made a task to restart the service every half hour.

@mfoster978

Here’s is a log.txt I pasted the log into.

https://drive.google.com/file/d/1FO3geAw1FBGNntQnoj_adqiVaLk8zcav/view?usp=drivesdk

Please let me know what you think.

Thanks,
Mike

Pastebin - sanitized Gateway output

https://pastebin.com/5GUuM0RW

First run is the Overview “camera” which is the problem child

Second run is a working camera - Amcrest front door.