@andi said in Unable to login via Alexa Skill:

@Monocle Hi Robert,

Thank you for your fast and in-depth support. I could solve the issue by switching to the Desktop version of the website. It seems the Alexa App uses Google Chrome on my Android device.

Using the Desktop Version the login worked fine.

With best regards

Andreas

Glad to hear its working now.

@Rabi Not sure why the lack of response from Monocle but they say that the 4K is currently not supported and a ‘workaround’ is being sought, but it has been like this for quite sometime now. I also have the 4K and Alexa just says ‘Hmm, the camera isn’t responding’. I’m not sure they are aware how to fix.

@Clammy42

Glad to hear its working! Some Fire Tablets do require the Monocle Gateway software, although I’m not 100% certain as to which specific models. My Fire HD 7 seems to work without the Monocle Gateway for my Amcrest and Hikvision cameras.

Thanks, Robert

The Monocle Alexa Skill has been released and is now available in Italy!
https://www.amazon.it/Monocle-RTSP-RTP-IP-Cameras/dp/B079P7DZ4D

The Monocle Alexa Skill has been released and is now available in France!
https://www.amazon.fr/Monocle-RTSP-RTP-IP-Cameras/dp/B079P7DZ4D