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    I'll try again. ANYONE have any ideas for this? Gateway seems to work but get "Hmmmm the camera isn't responding"

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    • F
      fredfontaine last edited by Monocle

      Security spy supplying the RTSP feed that works on VLC.
      https://www.bensoftware.com/securityspy/
      I believe I have the gateway configured properly.
      Please review and advise-much appreciated.

      Last login: Thu Dec 5 23:10:01 on ttys000
      /Users/googlepicsserver/Downloads/monocle-gateway-osx-x64-v0.0.4/monocle-gateway ; exit;
      Kitchen-counter:~ googlepicsserver$ /Users/googlepicsserver/Downloads/monocle-gateway-osx-x64-v0.0.4/monocle-gateway ; exit;
      
              __  __  ___  _  _  ___   ___ _    ___              *
             |  \/  |/ _ \| \| |/ _ \ / __| |  | __|             *
             | |\/| | (_) | .` | (_) | (__| |__| _|              *
             |_|  |_|\___/|_|\_|\___/ \___|____|___|             *
                                                                 *
      MONOCLE RUNTIME ENVIRONMENT
      
      VERSION = 0.0.4
      OS/ARCH = darwin/x64
      PROCESS = monocle-gateway (PID=8751)
      TIMESTAMP = 2019-12-06T04:13:09.815Z
      
      MONOCLE GATEWAY SERVICE (Version: 0.0.4)
      
      [Monocle Starting]
      [Monocle Connecting]
      [Monocle Started]
      [RTSP Server Starting]
      [RTSP Server Listening] 0.0.0.0:8555 (RTSP)
      [RTSP Server Listening] 0.0.0.0:443 (RTSP-TLS)
      [RTSP Proxy Started] (PID=undefined)
      [RTSP Server Listening] 0.0.0.0:8554 (PROXY)
      [RTSP Server Started]
      2019-12-06T04:13:09.847Z [ERROR] Uncaught Exception spawn build/osx/x64/monocle-proxy ENOENT
      [ ‘Uncaught Exception’,
      ‘spawn build/osx/x64/monocle-proxy ENOENT’ ]
      2019-12-06T04:13:09.849Z [ERROR] Error: spawn build/osx/x64/monocle-proxy ENOENT
      [ { Error: spawn build/osx/x64/monocle-proxy ENOENT
      at _errnoException (util.js:1031:13)
      at Process.ChildProcess._handle.onexit (internal/child_process.js:201:19)
      at onErrorNT (internal/child_process.js:389:16)
      at _combinedTickCallback (internal/process/next_tick.js:138:11)
      at process._tickCallback (internal/process/next_tick.js:180:9)
      at Function.Module.runMain (pkg/prelude/bootstrap.js:1299:13)
      at startup (bootstrap_node.js:227:16)
      at bootstrap_node.js:649:3
      errno: ‘ENOENT’,
      code: ‘ENOENT’,
      syscall: ‘spawn build/osx/x64/monocle-proxy’,
      path: ‘build/osx/x64/monocle-proxy’,
      spawnargs: [ ‘-p’, 8554, ‘’ ] } ]
      2019-12-06T04:13:09.853Z [ERROR] [PROXY SERVER ERROR] Error: listen EACCES 0.0.0.0:443
      [ ‘[PROXY SERVER ERROR]’,
      { Error: listen EACCES 0.0.0.0:443
      at Object._errnoException (util.js:1031:13)
      at _exceptionWithHostPort (util.js:1052:20)
      at Server.setupListenHandle [as _listen2] (net.js:1350:19)
      at listenInCluster (net.js:1408:12)
      at doListen (net.js:1523:7)
      at _combinedTickCallback (internal/process/next_tick.js:141:11)
      at process._tickCallback (internal/process/next_tick.js:180:9)
      at Function.Module.runMain (pkg/prelude/bootstrap.js:1299:13)
      at startup (bootstrap_node.js:227:16)
      at bootstrap_node.js:649:3
      errno: ‘EACCES’,
      code: ‘EACCES’,
      syscall: ‘listen’,
      address: ‘0.0.0.0’,
      port: 443 } ]
      2019-12-06T04:13:09.854Z [ERROR] [RTSP Server Error] listen EACCES 0.0.0.0:443
      [ ‘[RTSP Server Error]’, ‘listen EACCES 0.0.0.0:443’ ]
      [Monocle Connected]
      [RTSP Server Registered]
      
      MONOCLE RTSP SERVICE - INITIALIZED
      
      FQDN = a7459d72-e2df-49c5-ac8b-eb99f99dc98d.mproxy.io
      HOST = 10.0.1.105
      PORT = 443
      
      INITIALIZE RTSP STREAM: security spy
      
      NAME : security spy
      LABEL : PRIMARY
      URL : rtsp://10.0.1.105:8000/++stream?cameraNum=0&codec=h264
      UUID : STREAM:15477826-3170-4d4c-ad7f-ecf3be337fd2
      SESS : 94f04018-adb8-45d5-a049-27f424bf4897
      MODIF : Thu Dec 05 2019 23:12:37 GMT-0500 (EST)
      TAGS : @proxy
      2019-12-06T04:13:16.828Z [INFO] [RTSP PROXY] REGISTERING STREAM [security spy/PRIMARY]; (STREAM:15477826-3170-4d4c-ad7f-ecf3be337fd2)
      2019-12-06T04:13:16.830Z [ERROR] Uncaught Exception connect ECONNREFUSED 127.0.0.1:8554
      [ ‘Uncaught Exception’, ‘connect ECONNREFUSED 127.0.0.1:8554’ ]
      2019-12-06T04:13:16.830Z [ERROR] Error: connect ECONNREFUSED 127.0.0.1:8554
      [ { Error: connect ECONNREFUSED 127.0.0.1:8554
      at Object._errnoException (util.js:1031:13)
      at _exceptionWithHostPort (util.js:1052:20)
      at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1195:14)
      errno: ‘ECONNREFUSED’,
      code: ‘ECONNREFUSED’,
      syscall: ‘connect’,
      address: ‘127.0.0.1’,
      port: 8554 } ]
      
      INITIALIZE RTSP STREAM: security spy
      
      NAME : security spy
      LABEL : PRIMARY
      URL : rtsp://10.0.1.105:8000/++stream?cameraNum=0&codec=h264
      UUID : STREAM:15477826-3170-4d4c-ad7f-ecf3be337fd2
      SESS : 8fcff269-14f5-4af5-b244-3b4b2f66fbb4
      MODIF : Thu Dec 05 2019 23:12:37 GMT-0500 (EST)
      TAGS : @proxy
      INITIALIZE RTSP STREAM: security spy
      
      NAME : security spy
      LABEL : PRIMARY
      URL : rtsp://10.0.1.105:8000/++stream?cameraNum=0&codec=h264
      UUID : STREAM:15477826-3170-4d4c-ad7f-ecf3be337fd2
      SESS : d32334e0-467b-4e9a-a15e-0d7d452722fe
      MODIF : Thu Dec 05 2019 23:12:37 GMT-0500 (EST)
      TAGS : @proxy
      INITIALIZE RTSP STREAM: security spy
      
      NAME : security spy
      LABEL : PRIMARY
      URL : rtsp://10.0.1.105:8000/++stream?cameraNum=0&codec=h264
      UUID : STREAM:15477826-3170-4d4c-ad7f-ecf3be337fd2
      SESS : 88c0ef0f-21ec-46e4-b6a3-8b7b6d306e32
      MODIF : Thu Dec 05 2019 23:13:53 GMT-0500 (EST)
      TAGS : @tunnel
      RTSP STREAM MODIFIED: security spy
      Any existing RTSP steams will be shut down
      and a new stream instance will be registered.
      
      2019-12-06T04:14:02.249Z [ERROR] Uncaught Exception connect ECONNREFUSED 127.0.0.1:8554
      [ ‘Uncaught Exception’, ‘connect ECONNREFUSED 127.0.0.1:8554’ ]
      2019-12-06T04:14:02.249Z [ERROR] Error: connect ECONNREFUSED 127.0.0.1:8554
      [ { Error: connect ECONNREFUSED 127.0.0.1:8554
      at Object._errnoException (util.js:1031:13)
      at _exceptionWithHostPort (util.js:1052:20)
      at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1195:14)
      errno: ‘ECONNREFUSED’,
      code: ‘ECONNREFUSED’,
      syscall: ‘connect’,
      address: ‘127.0.0.1’,
      port: 8554 } ]
      
      INITIALIZE RTSP STREAM: security spy
      
      NAME : security spy
      LABEL : PRIMARY
      URL : rtsp://10.0.1.105:8000/++stream?cameraNum=0&codec=h264
      UUID : STREAM:15477826-3170-4d4c-ad7f-ecf3be337fd2
      SESS : bdbc347e-60a8-4026-8193-766d24df1119
      MODIF : Thu Dec 05 2019 23:13:53 GMT-0500 (EST)
      TAGS : @tunnel
      INITIALIZE RTSP STREAM: security spy
      
      NAME : security spy
      LABEL : PRIMARY
      URL : rtsp://10.0.1.105:8000/++stream?cameraNum=0&codec=h264
      UUID : STREAM:15477826-3170-4d4c-ad7f-ecf3be337fd2
      SESS : 1d150427-e37d-4829-a097-03da90dcc8d4
      MODIF : Thu Dec 05 2019 23:13:53 GMT-0500 (EST)
      TAGS : @tunnel
      INITIALIZE RTSP STREAM: security spy
      
      NAME : security spy
      LABEL : PRIMARY
      URL : rtsp://10.0.1.105:8000/++stream?cameraNum=0&codec=h264
      UUID : STREAM:15477826-3170-4d4c-ad7f-ecf3be337fd2
      SESS : 6978d215-2da9-4f99-b833-0f2622fcbe3b
      MODIF : Thu Dec 05 2019 23:13:53 GMT-0500 (EST)
      TAGS : @tunnel
      INITIALIZE RTSP STREAM: security spy
      
      NAME : security spy
      LABEL : PRIMARY
      URL : rtsp://10.0.1.105:8000/++stream?cameraNum=0&codec=h264
      UUID : STREAM:15477826-3170-4d4c-ad7f-ecf3be337fd2
      SESS : 13014367-db33-45d9-86c7-6d7b11d1ca86
      MODIF : Thu Dec 05 2019 23:15:27 GMT-0500 (EST)
      TAGS : @noaudio,@tunnel
      RTSP STREAM MODIFIED: security spy
      Any existing RTSP steams will be shut down
      and a new stream instance will be registered.
      
      2019-12-06T04:15:36.044Z [ERROR] Uncaught Exception connect ECONNREFUSED 127.0.0.1:8554
      [ ‘Uncaught Exception’, ‘connect ECONNREFUSED 127.0.0.1:8554’ ]
      2019-12-06T04:15:36.044Z [ERROR] Error: connect ECONNREFUSED 127.0.0.1:8554
      [ { Error: connect ECONNREFUSED 127.0.0.1:8554
      at Object._errnoException (util.js:1031:13)
      at _exceptionWithHostPort (util.js:1052:20)
      at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1195:14)
      errno: ‘ECONNREFUSED’,
      code: ‘ECONNREFUSED’,
      syscall: ‘connect’,
      address: ‘127.0.0.1’,
      port: 8554 } ]
      
      INITIALIZE RTSP STREAM: security spy
      
      NAME : security spy
      LABEL : PRIMARY
      URL : rtsp://10.0.1.105:8000/++stream?cameraNum=0&codec=h264
      UUID : STREAM:15477826-3170-4d4c-ad7f-ecf3be337fd2
      SESS : 5b60c43c-3a6c-4347-8eba-cc0d98f5f68a
      MODIF : Thu Dec 05 2019 23:15:27 GMT-0500 (EST)
      TAGS : @noaudio,@tunnel
      INITIALIZE RTSP STREAM: security spy
      
      NAME : security spy
      LABEL : PRIMARY
      URL : rtsp://10.0.1.105:8000/++stream?cameraNum=0&codec=h264
      UUID : STREAM:15477826-3170-4d4c-ad7f-ecf3be337fd2
      SESS : af59d6c7-1640-478b-808a-6e917fa6c208
      MODIF : Thu Dec 05 2019 23:15:27 GMT-0500 (EST)
      TAGS : @noaudio,@tunnel
      INITIALIZE RTSP STREAM: security spy
      
      NAME : security spy
      LABEL : PRIMARY
      URL : rtsp://10.0.1.105:8000/++stream?cameraNum=0&codec=h264
      UUID : STREAM:15477826-3170-4d4c-ad7f-ecf3be337fd2
      SESS : 6dd44723-bf07-4ef9-8e30-6f7da7a3461b
      MODIF : Thu Dec 05 2019 23:15:27 GMT-0500 (EST)
      TAGS : @noaudio,@tunnel
      
      1 Reply Last reply Reply Quote 0
      • F
        fredfontaine last edited by

        No-one? Developer?
        Well at least all new cameras (even the cheapest ones) have this functionality built in.

        1 Reply Last reply Reply Quote 0
        • Monocle
          Monocle last edited by Monocle

          I think this error is problem:

          [ ‘Uncaught Exception’,
          ‘spawn build/osx/x64/monocle-proxy ENOENT’ ]
          2019-12-06T04:13:09.849Z [ERROR] Error: spawn build/osx/x64/monocle-proxy ENOENT
          [ { Error: spawn build/osx/x64/monocle-proxy ENOENT
          at _errnoException (util.js:1031:13)
          at Process.ChildProcess._handle.onexit (internal/child_process.js:201:19)
          at onErrorNT (internal/child_process.js:389:16)
          at _combinedTickCallback (internal/process/next_tick.js:138:11)
          at process._tickCallback (internal/process/next_tick.js:180:9)
          at Function.Module.runMain (pkg/prelude/bootstrap.js:1299:13)
          at startup (bootstrap_node.js:227:16)
          at bootstrap_node.js:649:3
          

          I suspect that this is failing because the Monocle proxy executable is failing to start due to a missing dependency. Try installing this and restarting the monocle gateway:

          • Download Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)
            https://www.microsoft.com/en-hk/download/details.aspx

          This will definitely cause any stream using @proxy to fail.

          Thanks, Robert

          Monocle: https://monoclecam.com
          Getting Started | Troubleshooting Guide | FAQ | Contact Support

          1 Reply Last reply Reply Quote 0
          • F
            fredfontaine last edited by

            @Monocle said in I'll try again. ANYONE have any ideas for this? Gateway seems to work but get "Hmmmm the camera isn't responding":

            Microsoft Visual C++ 2010 SP1 Redistributable Package (x86)

            I’m on mac osx High Sierra.

            Monocle 1 Reply Last reply Reply Quote 0
            • Monocle
              Monocle @fredfontaine last edited by

              @fredfontaine

              You are right – I totally overlooked that. I have not seen a user with a monocle-proxy related error on MacOS before. Let me post some additional debug instructions for testing the monocle-proxy executable on a Mac. Thanks, Robert

              Monocle: https://monoclecam.com
              Getting Started | Troubleshooting Guide | FAQ | Contact Support

              1 Reply Last reply Reply Quote 0
              • F
                fredfontaine last edited by

                Thanks a lot!
                Source is http://www.bensoftware.com/securityspy/

                1 Reply Last reply Reply Quote 0
                • F
                  fredfontaine last edited by

                  Any action on this?
                  Should I try streaming directly from the camera rather than going through security spy?

                  1 Reply Last reply Reply Quote 0
                  • A
                    alexandershaw last edited by

                    Did you get this to work eventually? I have the same setup - Security spy RTSP streams - but it doesn’t seem to work. I’ve tried with various tags in monocle (@tunnel, @proxy etc.)

                    F 1 Reply Last reply Reply Quote 0
                    • F
                      fredfontaine @alexandershaw last edited by

                      @alexandershaw The developer said he would look at it but apparently never did as that was 3 weeks ago.

                      "Monocle 21 days ago @fredfontaine

                      You are right – I totally overlooked that. I have not seen a user with a monocle-proxy related error on MacOS before. Let me post some additional debug instructions for testing the monocle-proxy executable on a Mac. Thanks, Robert"

                      Never received any “debug instructions”.

                      A Monocle 2 Replies Last reply Reply Quote 0
                      • A
                        alexandershaw @fredfontaine last edited by

                        @fredfontaine Oh no, that sucks! But thanks for letting me know. Fingers crossed they come up with something… :white_frowning_face:

                        Are you using an Echo Show 5 too, by any chance?

                        1 Reply Last reply Reply Quote 0
                        • Monocle
                          Monocle @fredfontaine last edited by

                          @fredfontaine

                          Apologies for the radio silence. I got pulled away from this project for a few weeks and totally forgot about this issue. If you are still having trouble, I’d be happy to try and help if you are still interested.

                          Thanks, Robert

                          Monocle: https://monoclecam.com
                          Getting Started | Troubleshooting Guide | FAQ | Contact Support

                          1 Reply Last reply Reply Quote 0
                          • K
                            kwijibo00 last edited by

                            Hi,

                            I’m getting the error below when using the @tunnel tag. @proxy gives no ‘Uncaught Exception’ error but never works.

                            I can give you access to the camera stream if that helps? Appreciate any help. Would love to get this working.

                            [ ‘Uncaught Exception’,
                            ‘Cannot read property ‘match’ of null’ ]
                            2020-08-23T03:28:19.072Z [ERROR] TypeError: Cannot read property ‘match’ of null
                            [ TypeError: Cannot read property ‘match’ of null
                            at Object.exports.parse (/snapshot/monocle-gateway/node_modules/rtsp-stream/lib/request-line.js:12:20)
                            at new module.exports (/snapshot/monocle-gateway/node_modules/rtsp-stream/lib/incoming-message.js:26:24)
                            at module.exports.Decoder._writeHead (/snapshot/monocle-gateway/node_modules/rtsp-stream/decoder.js:83:15)
                            at module.exports.Decoder._writeOffset (/snapshot/monocle-gateway/node_modules/rtsp-stream/decoder.js:37:21)
                            at module.exports.Decoder._write (/snapshot/monocle-gateway/node_modules/rtsp-stream/decoder.js:27:8)
                            at doWrite (/snapshot/monocle-gateway/node_modules/readable-stream/lib/_stream_writable.js:428:64)
                            at writeOrBuffer (/snapshot/monocle-gateway/node_modules/readable-stream/lib/_stream_writable.js:417:5)
                            at module.exports.Writable.write (/snapshot/monocle-gateway/node_modules/readable-stream/lib/_stream_writable.js:334:11)
                            at Socket.ondata (_stream_readable.js:642:20)
                            at Socket.emit (events.js:159:13) ]

                            Pete

                            1 Reply Last reply Reply Quote 0
                            • K
                              kwijibo00 last edited by

                              Just one thought, could the issue have anything to do with the Monocle Gateway being on the same system as the camera device? In this case Security Spy on MacOS 10.15.4?

                              K 1 Reply Last reply Reply Quote 0
                              • K
                                kwijibo00 @kwijibo00 last edited by

                                @kwijibo00

                                Nope, same issue running on a different system, (Windows 10). Same error

                                Cannot read property ‘match’ of null’

                                1 Reply Last reply Reply Quote 0
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