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    Hikvision Issues

    Hikvision
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    • N
      nabberuk last edited by

      I have a Hikvision DS-2CD2032-I (Firmware V5.4.41) and a HiLook IPC-T240H (Firmware V5.5.80). In short, i can’t get anything to work.

      I’ve read on here, others have it working. I’ve even copied there settings but neither of my Show 8, or Show 5’s work.

      I haven’t tried the gateway, but do others recommend giving it a try?

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      • R
        rick last edited by

        Hello,

        I’m in the same boat with the exact same cameras. I’ve tried everything to get them to work on Show 8. The stream shows up on VLC but not on Alexa. Did you have any luck on getting your cameras to work?

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          Upsman last edited by

          Also had trouble connecting Hikvision and Trendnet cameras. The following worked for me:

          • Use the gateway (I run it on a permanently running raspberry)
          • Tagged the cameras in Monocle @tunnel
          • Because I use a Fritzbox, allowed “mproxy.io” in DNS-rebind-protection (network settings)
          • If still not connecting, check if port 443 is blocked by other component

          Information about all these settings can be found here in the Forum. Hope this helps.

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          • R
            rick last edited by

            Hello,

            Thank you for the info. I installed the gateway and tagged my cameras with @tunnel and still no go. I tried the other tags like @proxy etc and still can’t get Show 8 to display my cameras. It appears that the gateway is working correctly with the @proxy tag. It takes Show 8 about 15 seconds before it says can’t connect. I checked port 443 and it is not blocked.

            Any other suggestions or settings that I should try?

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            • P
              pridsdale last edited by

              The show 5 will not work without the gateway installed and running. I suspect the camera will have the H.265 rather than the H.264

              09651fc1-8623-4e15-b696-87f9d646d10d-image.png

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                rick @pridsdale last edited by

                @pridsdale
                My setting is H.264 so not sure what the issue is. My cameras don’t support H.265

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                • P
                  pridsdale @rick last edited by

                  @rick Can you get RSTP feeds in VLC?

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                    pridsdale @rick last edited by

                    @rick Examples below

                    Main Stream

                    rtsp://admin:examplepass123!@192.168.1.100:554/Streaming/Channels/101/

                    Sub Stream

                    rtsp://admin:examplepass123!@192.168.1.100:554/Streaming/Channels/102/

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                      pridsdale @rick last edited by

                      @rick

                      1c7f5262-b97d-4b83-8573-d7e11e17ee53-image.png

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                      • R
                        rick last edited by

                        Yes my rtsp streams works fine in vlc

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                          Upsman @rick last edited by

                          @rick
                          Did you try it with the substream 2? In your camera settings set the resolution of 102 very low and try that.

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                            rick last edited by

                            I did try substream 2 with various low resolutions and still no go.

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                              Upsman @rick last edited by

                              @rick
                              Did you try using simple user name and password (no special characters)?
                              DNS in your router setting (allow mproxy.io), especially if Fritzbox is used?

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                              • R
                                rick @Upsman last edited by

                                @Upsman
                                Yes I did still no go. Are you using @tunnel and your cameras are working? I also pinged the FQDN as per the forums and it is working so no issue with dns

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                                  Upsman @rick last edited by

                                  @rick
                                  I got them running with rtsp://192.168.1.116:38950/Streaming/Channels/102
                                  For each camera I defined a separate RTSP-Port in the camera settings - in this example 38950 for the one cam.
                                  I do not use a slash at the end of the address.
                                  Authorization DIGEST, video resolution 2688x1520, codec H264, audio codec NONE, tag @tunnel, the DNS rebind -protection setting in my Fritzbox.
                                  Did you log in the console of your gateway and observe what is happening when Alexa tries to receive the stream?
                                  Good luck.

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                                    rick @Upsman last edited by

                                    @Upsman
                                    All cameras are now working and look great on my Echo 8. I took your advise and changed the RTSP port on each camera and then ran Monocle Gateway with @tunnel, @noaudio.

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                                      rick @rick last edited by

                                      @rick
                                      Thank Upsman for your help!

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                                        Upsman @rick last edited by

                                        @rick
                                        :+1: Glad I could help
                                        How much delay do you have? 11-15 sec in my case.

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                                          rick @Upsman last edited by

                                          @Upsman
                                          My delay is about the same which is 11-13 seconds for both the Echo 8 and 5.

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                                            rick @Upsman last edited by

                                            @Upsman
                                            Do you know if there is a way to reduce the delay? Is this a Hikvision issue or is it related to the Gateway?

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