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    Hikvision Issues

    Hikvision
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    • P
      pridsdale @rick last edited by

      @rick

      1c7f5262-b97d-4b83-8573-d7e11e17ee53-image.png

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        rick last edited by

        Yes my rtsp streams works fine in vlc

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          Upsman @rick last edited by

          @rick
          Did you try it with the substream 2? In your camera settings set the resolution of 102 very low and try that.

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            rick last edited by

            I did try substream 2 with various low resolutions and still no go.

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              Upsman @rick last edited by

              @rick
              Did you try using simple user name and password (no special characters)?
              DNS in your router setting (allow mproxy.io), especially if Fritzbox is used?

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                rick @Upsman last edited by

                @Upsman
                Yes I did still no go. Are you using @tunnel and your cameras are working? I also pinged the FQDN as per the forums and it is working so no issue with dns

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                  Upsman @rick last edited by

                  @rick
                  I got them running with rtsp://192.168.1.116:38950/Streaming/Channels/102
                  For each camera I defined a separate RTSP-Port in the camera settings - in this example 38950 for the one cam.
                  I do not use a slash at the end of the address.
                  Authorization DIGEST, video resolution 2688x1520, codec H264, audio codec NONE, tag @tunnel, the DNS rebind -protection setting in my Fritzbox.
                  Did you log in the console of your gateway and observe what is happening when Alexa tries to receive the stream?
                  Good luck.

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                    rick @Upsman last edited by

                    @Upsman
                    All cameras are now working and look great on my Echo 8. I took your advise and changed the RTSP port on each camera and then ran Monocle Gateway with @tunnel, @noaudio.

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                      rick @rick last edited by

                      @rick
                      Thank Upsman for your help!

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                        Upsman @rick last edited by

                        @rick
                        :+1: Glad I could help
                        How much delay do you have? 11-15 sec in my case.

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                          rick @Upsman last edited by

                          @Upsman
                          My delay is about the same which is 11-13 seconds for both the Echo 8 and 5.

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                            rick @Upsman last edited by

                            @Upsman
                            Do you know if there is a way to reduce the delay? Is this a Hikvision issue or is it related to the Gateway?

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                              Upsman @rick last edited by

                              @rick sorry, i don’t know what causes this delay. Looking at my rtsp feed directly there it’s hardly any delay, maybe 30ms. So i guess it is not the camera.

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                              • Monocle
                                Monocle last edited by

                                Happy to hear you guys were able to get it working.

                                Unfortunately the delay is simply Alexa itself. Either the hardware and/or the H.264 decoder simply does not perform well. The delay is better on some cameras like Dahua but its always somewhere in the 5 to 15 second range of delay. I also wonder if Alexa is buffering a few seconds to better deal with stream lags.

                                Thanks, Robert

                                Monocle: https://monoclecam.com
                                Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                                  Psycomatis last edited by

                                  I didnt work on mine :(. tried everything

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                                    taziam last edited by

                                    Is there a solution to getting the HD DS1 doorbell working with Monocle yet ??

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