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    Hikvision Issues

    Hikvision
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    • U
      Upsman @rick last edited by

      @rick
      I got them running with rtsp://192.168.1.116:38950/Streaming/Channels/102
      For each camera I defined a separate RTSP-Port in the camera settings - in this example 38950 for the one cam.
      I do not use a slash at the end of the address.
      Authorization DIGEST, video resolution 2688x1520, codec H264, audio codec NONE, tag @tunnel, the DNS rebind -protection setting in my Fritzbox.
      Did you log in the console of your gateway and observe what is happening when Alexa tries to receive the stream?
      Good luck.

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      • R
        rick @Upsman last edited by

        @Upsman
        All cameras are now working and look great on my Echo 8. I took your advise and changed the RTSP port on each camera and then ran Monocle Gateway with @tunnel, @noaudio.

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        • R
          rick @rick last edited by

          @rick
          Thank Upsman for your help!

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          • U
            Upsman @rick last edited by

            @rick
            :+1: Glad I could help
            How much delay do you have? 11-15 sec in my case.

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            • R
              rick @Upsman last edited by

              @Upsman
              My delay is about the same which is 11-13 seconds for both the Echo 8 and 5.

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              • R
                rick @Upsman last edited by

                @Upsman
                Do you know if there is a way to reduce the delay? Is this a Hikvision issue or is it related to the Gateway?

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                • U
                  Upsman @rick last edited by

                  @rick sorry, i don’t know what causes this delay. Looking at my rtsp feed directly there it’s hardly any delay, maybe 30ms. So i guess it is not the camera.

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                  • Monocle
                    Monocle last edited by

                    Happy to hear you guys were able to get it working.

                    Unfortunately the delay is simply Alexa itself. Either the hardware and/or the H.264 decoder simply does not perform well. The delay is better on some cameras like Dahua but its always somewhere in the 5 to 15 second range of delay. I also wonder if Alexa is buffering a few seconds to better deal with stream lags.

                    Thanks, Robert

                    Monocle: https://monoclecam.com
                    Getting Started | Troubleshooting Guide | FAQ | Contact Support

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                    • P
                      Psycomatis last edited by

                      I didnt work on mine :(. tried everything

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                      • T
                        taziam last edited by

                        Is there a solution to getting the HD DS1 doorbell working with Monocle yet ??

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