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    • arrikhan

      Axis M1031-W not responding
      Axis • • arrikhan

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      B

      I have this exact same problem. Digest is not working. Would appreciate you guys having a look at this. I can include logging. The Axis Camera station is far less secure if we have to revert to basic authentication to make it work. Any chance for some help with this?

    • F

      Hikvision DS-2CD2212-I5 and Alexa echoshow 5 not working
      Support • • flaviodg

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      @jshimota said in Hikvision DS-2CD2212-I5 and Alexa echoshow 5 not working:

      Hiya - well I’m going to step away on this one - I have asked for a few specifics and not seen your answers to those questions - logs are interesting but don’t tell me the whole story. I hope someone else helps you better than I did!

      Ciao, I think I’ve answered to ALL your questions, but that’s okay. I hope someone else can help me.
      regardless

    • M

      'Sorry, xxCamera is not responding'
      Support • • MartynWitt

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      @mudgen Two cameras - Genbolt GB-100S and IEGeek Outdoor 1080p CT0414BKUK, both have the same problem, Yes it looks as if some connection is being made successfully but then nothing happens and the connection closes immediately. I have used the noaudio tag to rule out one possible issue. All is fine under other mobile and PC apps and VLC Player and so it has to be that Alexa is being sniffy about some setting or other. Perhaps she simply doesn’t like these cheap cameras.

    • B

      Echo Show 15 compatibility
      General Discussion • • brianhb

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      M

      @brianhb You likely need a dedicated IP for the gateway instance.

      Here my build script which creates a dedicated macvlan for the container, thereby giving a dedicated IP to the monocle gateway.

      docker network ls --format "{{.Name}}" | grep -q ip_10_0_0_0 || docker network create -d macvlan --subnet=10.0.0.0/24 --gateway=10.0.0.1 -o parent=eth0 ip_10_0_0_0 docker pull monoclecam/monocle-gateway:latest docker stop monocle docker rm monocle docker run -d --name monocle --net ip_10_0_0_0 --ip=10.0.0.91 --log-opt max-size=10m --log-opt max-file=5 -e PUID=1002 -e PGID=100 -e UMASK=002 --restart always -v monocle:/etc/monocle monoclecam/monocle-gateway:latest docker logs monocle --since 1s -f

      Be sure to edit the subnet / name to reflect the IP subnet on your network (in my case ips are on 10.0.0.x subnet).
      DHCP on the macvlan doesn’t work, so be sure to assign a static IP to the container (in my case I’ve assigned 10.0.0.91, be sure to change it to yours.
      Remember that you’ll have to edit the monocle config file once it’s initially setup, so you’ll want to map /etc/monocle to somewhere accessible to you, otherwise lookup where monocle volume is created, and SSH into the docker host to edit the file there.

      Good luck, let me know if you have any issues / questions.

    • C

      Amazon Shows (vers 8 2nd gen, 8 3rd gen, 5 3rd gen) not connecting to any Ubiquiti G4 Pro cameras (13 total)
      Support • • cincyitguy

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      @cincyitguy @toto was kind enough to point me at this post. Just to completely agree I cannot get this to work either. Like you certain the streams are there and there are no network issues but the same dreaded cannot connect to the camera…so no help but at least you know your not alone.

    • Monocle

      Hikvision DS-2CD2042WD-I
      Hikvision • hikvision ip camera poe bullet • • Monocle

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      L

      @chrisb306 check any firewalls and disable to test, see my post as got another hik working now with gateway.
      Also ensure substream is set to lowest res.

    • V

      Sricam SP015 (Domecam)
      Sricam • • Volker

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      @Monocle ok

    • B

      Xiaomi Dafang camera (on custom firmware Dafang-Hacks)
      Other Manufacturers • • bromptonista

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      Monocle

      Glad to see you guys were able to find working solutions.

      Thanks, Robert

    • T

      Works with Show directly but buffers with gareway
      General Discussion • • tomsoyer

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      Monocle

      @tomsoyer

      FYI, generate a new Monocle token for testing on your PC, else they will both compete for the same DNS hostname.

    • G

      Can't view Reolink RLC-410 on Show 5
      Support • • gorillabeard

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      Monocle

      @gorillabeard

      I’ll need a more complete look at the log … feel free to PM me with it using the “Chat” feature in this forum.

      Thanks, Robert

    • P

      connection takes too lang
      General Discussion • • pfeffi

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      Monocle

      @pfeffi

      Unfortunately not. I believe the latency is due to the platform and RTPS/Codec implementation on the small embedded device. I have tested similar camera stream on a Raspberry Pi (embedded ARM-based device) and experienced similar latency.

    • E

      Unifi G3 Flex with Monocle Gateway
      Ubiquiti / UniFi • • erikankrom

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      F

      @Spider03 It has bitten me before…

    • ?

      Can't find RTSP URL for TrendNet TV-IP672WI
      Support • • A Former User

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      Monocle

      @Lewis6643

      Yes the Monocle Gateway needs to be running 24x7 or at least whenever you would expect to use Alexa to view a camera stream.

      For simplicity it should be running inside your local network. The gateway will need direct access to each of your camera streams. Additionally each Alexa device will require direct access to port 443 of the gateway. You could run this on a hosted server; however, it would need inbound access to each camera stream on your local/private network as well as port 443 exposed for the Alexa devices to access it. Some additional custom configuration properties may also be needed to override the detected IP address and use your public IP to this hosted server as well.

      I would suggest getting it working first locally, and then we can experiment moving it outside the local network if needed.

      Thanks, Robert

    • A

      Dahua IPC-HFW2100 : i can't make it work
      Dahua • • andyf

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      A

      this is approximately half of log of this camera attempt, the full log of this “Attempt” for this camera was very long , if compared with the previous log of the camera that works, it was like 3-4 times longer, probably (as you said) the camera does many attempts …i will post the rest of the log, and try also to “play” with the video codecs like you suggested me!

      Thank You

    • J

      Echo Show 5....existing camera feeds don't work
      Support • • Jouster

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      Monocle

      @Jouster-74

      The SSL certificate issue HAS NOW BEEN RESOLVED and all services should now be fully functional.

      Thanks, Robert

    • L

      A little help with a couple of cameras? [SOLVED]
      Support • • Legsmaniac

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      Monocle

      @Legsmaniac

      Glad to hear it and you are most welcome!

    • C

      Add Gateway to QNAP
      Monocle Gateway • • cory_booth

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      B

      Hi - i’ve followed the instructions, and can see console responses when I ask Alexa, but I just get back (quite quickly) the camera isn’t responding? any ideas?

      NAME : Back Garden LABEL : PRIMARY URL : rtsp://IP:Port/axis-media/media.amp UUID : xxxxx SESS : xxxxx MODIF : Wed Jul 08 2020 19:22:12 GMT+0000 (UTC) TAGS : @tunnel

      thanks in advance.

      Brian

    • D

      RTSPS streams with monocle?
      Ubiquiti / UniFi • • dkbishop

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      R

      I found this handy from the ubiquiti forums

      https://community.ui.com/questions/RTSPS-on-VLC-player-or-what-exactly/ace5d757-75a4-499f-a809-093ceb728203

    • R

      hmmm, the camera isn't responding (CTronics 1080p PTZ)
      Support • • RichardF

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      petec

      @RichardF

      Leave the WAN settings as is per your ISP.

    • G

      Alexa now linked still not working
      Support • • Graham2607

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      Monocle

      OK, everything should be working again now.

      Thanks, Robert