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    • D

      Monocle docker on unraid [CLOSED]
      Support • • dkbishop

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      @dathomas85 could you clarify what you did, I have traefik running and trying to get the monocle gateway going as well but I thought both need access to port 443 externally. What ports did you forward?
      Thanks

    • T

      Certificate Expired Again! Now my cams dont work... [SOLVED]
      Support • • tehShwann

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      Monocle

      The issue should be resolved now.

      Can you guys please check your systems and see if they are working now? You may need to restart your Monocle Gateway instances.

      My apologies for this! At least this time I was warned in advance of the certificate expiry – but being very busy with other tasks, I failed to take action in time and forgot about it.

      Thanks, Robert

    • E

      Invalid WebSocket frame: RSV1 must be clear
      Support • • ecanivan

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      @Monocle Opa maravilhoso, aqui deu certinho!
      Funcionou agora, muito obrigadoooo…

    • D

      Amazon Echo Show 10 inch
      Support • • Dalecway

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      Monocle

      @MacUsers

      As far as I know I’m the only reported working success story on the Echo Show 10 Gen 3.
      I never experienced it not working so it’s hard to say if its a camera compatibility issue or if some Amazon firmware/system update occurred that fixed the original issue.

      So at this point, all I can suggest is that you try and it see … with the caveat that you may end up having to return it if it does not work for you.

      Thanks, Robert

    • T

      Amcrest AD410 Video Doorbell & Echo Show
      Support • • tammymfreeman

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      @justdo71 This looks great, but (maybe unfortunately) I do not use Home Assistant. I have my AD210 doorbell displaying fine (with audio also) through Monocle whenever I ask Alexa to show me the 'Doorbell". However when the doorbell is pressed Alexa only announces that someone is at the doorbell, but the camera doesn’t display anymore.

      Of course the camera should display with the native Amcrest App itself without the need for Monocle, but that stopped working a while back. No idea why. :upside_down_face:

    • T

      Monocle Gateway and Unifi Protect camera with Alexa Show 5
      General Discussion • • topolino65

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      Monocle

      @jlipsit said in Monocle Gateway and Unifi Protect camera with Alexa Show 5:

      s on my QNAS NAS as a container and it is working perfectly. Thanks so much for all you do!
      Jim

      Glad to help!

      Thanks, Robert

    • N

      Hikvision Issues
      Hikvision • • nabberuk

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      Is there a solution to getting the HD DS1 doorbell working with Monocle yet ??

    • P

      Having trouble with the gateway
      Support • • pc1246

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      Monocle

      @pc1246

      I would delete (or archive) any old files and start fresh. The most critical part is getting the network settings correct for your network.

      Thanks, Robert

    • A

      Unable to connect hikvision nvr to Alexa.
      General Discussion • • alison22000

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      I’ve finally got my cameras to work through my 2nd generation echo show and also my Amazon Fire TV however I still cannot view through my echo show 5, it just keeps saying “camera is not responding”. I’m thinking its the echo show 5 that’s the issue?

    • M

      IC4 Intelbras IP Cam
      General Discussion • • medeiros22

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      @llozer Isso, tem de deixar rodando um programa.
      Infelizmente o mais fácil é ter câmeras com suporte nativo a Alexa. Dei uma pesquisada se as câmeras mais antigas poderiam suportar, mas não encontrei nada além dessa configuração no Monocle.

    • J

      FOSCAM FI9928P
      Foscam • • jacky2307

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      Monocle

      @jacky2307

      Lots of things can lead to buffering, but I would suggest trying the following:

      Make sure you Monocle Gateway is running on a system connected via Ethernet, not WiFI Try adding the @noaudio tag to your camera in the Monocle Web Portal. (alongside your existing @tunnel or @proxy tags) . Sometimes the audio channel causes Alexa to lag/buffer. Try the camera’s secondary/sub stream. Try a lower camera resolution by adjusting your camera’s own internal settings. Make sure the camera is connected to Ethernet instead of WiFi wherever possible.

      Thanks, Robert

    • R

      Doorbird rtsp stream not working with Echo Show 5 (Foscams are working fine)
      Support • • Rhein

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      @carteriii Mine is a D1101V. @Monocle I think the Doorbird integration is very similar as the Axis integration (I think that the camera is manufactured by Axis, but not 100% sure).

    • G

      Cameras not working echo show
      General Discussion • • Graham2607

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      @przem2k Scrypted is free for basic functions such as this. The paid version offers full NVR functionality, allowing full recording of video and generated events. The free version is able to replace the functionality that is lost by Monocle no longer working.

    • G

      Cams not working on Amazon Echo Show 10 [SOLVED]
      Support • • Graham2607

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      Monocle

      @jshimota said in Cams not working on Amazon Echo Show 10:

      @xdowner hi.
      I sent my gen 3 back. The OS security on that particular device is further developed and tighter. A lot of work was done (by me and others) to debug and chase the source of the problem and it ultimately came down to something on the Amazon side that couldn’t be overcome.
      If you’re interested, and in the hopes of enlightening others - please read this thread thoroughly for more info:
      https://forum.monoclecam.com/topic/993/amazon-echo-show-10-inch/14

      Finally, I want to add here on Monoclecam forums - I have been working/writing drivers for smart home devices and one implementation was specific to using a BI image background to a device tile - during that work - much of the dev’s on the Hubitat forums have been discussing noticed changes happening at Amazon. Other, well known and heavily used drivers and apps have been having problems, hiccups. It seems that SSL and tls1.2 are become hard set in all OS’s and this is having a dramatic impact. As Dev’s all over the world try to keep up - realize Amazon does NOT help for sh*T and their doc’s are barely valuable in many cases. I personally stumbled over a recently published document at Amazon about new requirements.
      End users that take advantage and enjoy the value and power of Monocle and other 3rd party products are going to be impacted and all I can say is ‘pray’. As the direction of Amazon changes - some may walk away, some may throw their shoulders into the task, and others will succeed. It is the way of things. (paraphrasing Gandalf)

      AMEN!

    • E

      Hiseeu HSY-FH1C 1080P Cam *solved* *gelöst*
      Support • • Elzershark

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      E

      Manual Anleitung
      😀
      how to install the camera. And all the others.
      wie man die Kamera installiert. Und alle anderen

    • B

      Using Synology Surveillance Station and Docker
      Support • • burkminipup

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      I am also experiencing a similar issue, I set the docker instance up without any issues. However my echo show keeps saying “the camera isn’t responding”.

      I have pasted a copy of my log to the link below, any assistance would be appreciated:
      https://pastebin.com/MhCxf8bj

      Here is my camera feed history:

      [ { "timestamp": "2019-12-04T17:59:41.976Z", "request": "InitializeCameraStreams", "response": [ { "uri": "rtsp://%USER%:%PWD%@192.168.0.40:554/Sms=2.unicast", "proxy": "rtsp://87939317-d807-451b-8275-24ce48c5e5b8.mproxy.io:443/STREAM:fabda600-c841-4e0e-ab69-aff675d202ff?session=8842c12c-3a24-4061-a604-85428d243a73", "resolution": { "width": "1920", "height": "1080" }, "authorizationType": "DIGEST", "videoCodec": "H264", "audioCodec": "AAC", "protocol": "RTSP" } ] }

      And finally a screenshot of my cam setup in the Monocle portal:
      Screenshot 2019-12-04 at 18.01.48.png

      Thanks,
      Vel

    • F

      Dahua HWF2100
      Support • dahua hwf2100 • • fdnyfish

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      Dahua IPC-HFW2100 cameras are working.

      Image 1.jpg

    • I

      Alexa Show5
      General Discussion • • ICED

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      Ok… your system doesn’t like the rest of the log, so I have to post it via a picture:

      2020-03-03_09-06-38.jpg

    • G

      Echo show not displaying cameras
      Support • • Graham2607

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      Working great now. Thanks so much!

    • D

      Gateway api token not working [SOLVED]
      Support • • dathomas85

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      Monocle

      @dathomas85

      I followed up on your other thread:
      https://forum.monoclecam.com/topic/607/alexa-camera-not-responding

      Thanks, Robert